Team Member, 04/2024- 07/2025
Kaspa's Desserts - Preston, Lancashire
As an NHS Cadet I have understood what it has taken to work
team and satisfy the needs of a patient and making a positive contribution to the staff who surrounded me too. NHS Cadets has drastically improved my confidence and communication skills within the hospital premises as Iam able to adapt my speech and communication to different age groups covering children to elderly patlents
Customer Service Skills
- Handling till operations
- Serving and upselling to customers
- Helping guests with queries and providing guidance
Teamwork and Collaboration
- Working collaboratively with team members to meet targets
- Assisting staff in a hospital environment as a volunteer
- Coordinating with others to complete tasks in a charity shop
Communication Skills
- Adapting speech and communication styles for different age groups in a hospital
- Engaging with customers of various ages and backgrounds
Time Management
- Completing allocated tasks efficiently in a fast-paced restaurant environment
- Balancing multiple responsibilities while volunteering and working
Problem-Solving
- Identifying and resolving mishaps or faults in the charity shop
- Handling customer requests and adapting to new tasks quickly
Leadership and Initiative
- Proactively upselling to customers and clearing tables
- Taking charge of specific tasks like replenishing condiment stations