Vili Mikulinjak
Clane,Co. Kildare
Summary
Driven and adaptable professional with talent for customer service and teamwork. Proven ability to communicate effectively and manage time efficiently. Ready to enhance guest experiences and support operational success in fast-paced environment.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work history
F&B assistant
The K Club
Straffan
06.2024 - Current
- Enhanced customer satisfaction by providing fast and efficient service.
- Served customers with professionalism, resulting in repeat business.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Upselling, and suggestive selling, without pressure.
- Mastered fine dining etiquette, resulting in elevated level of service provided to guests.
Crew member
McDonald's
Naas, Ireland
10.2023 - 06.2024
- Took multiple types of payments. Cash, card, voucher, and discounts
- Communication with customers, offering help & resolving all requests in a timely and efficient manner.
- Prepare and stock all food and beverage stations for service and support them during the day.
- Able to communicate with the manager and team members to ensure that all daily tasks are completed up to a company standard
- Changing different stations and job duties during the busy periods helping where help is needed.
- Demonstrated strong time management skills, consistently completing duties while under time constrain
Education
Secondary Education -
Scoil Mhuire Community School
Ireland, Clane 09.2020 - 06.2026
Skills
- Communication
- Cash handling
- Team collaboration
- Time management
- Customer Service
- Payment Processing
- High-volume dining
Languages
English - Fluent
Croatian - Native
References
References available upon request.
Timeline
F&B assistant
The K Club
06.2024 - Current
Crew member
McDonald's
10.2023 - 06.2024
Secondary Education -
Scoil Mhuire Community School
09.2020 - 06.2026