Vijay Anand S

As a Customer Assistant at Tesco, I provide excellent customer service, manage stock levels, and maintain store presentation. My role involves assisting with inquiries, handling transactions, ensuring shelves are well-stocked and organized, and resolving any customer issues to ensure a positive shopping experience.

As a Workday Integration Specialist, I have expertise in developing inbound and outbound integrations using EIB techniques, creating custom reports and calculated fields, and managing document retrieval for data transformation. I build Core Connector Worker (CCW) integrations and utilize XSLT to format outputs according to client requirements. With a strong understanding of Core HCM, Benefits, and Compensation functionalities in Workday, I also possess in-depth knowledge of XTT/ETV attributes. Additionally, I ensure system security through experience in Domain and Business Security and create custom Web Services based on client specifications.

As an Support Workday Specialist, I provide first-line technical support for the Workday platform, helping users with issues related to HR, payroll, time tracking, and benefits. My role involves troubleshooting common user problems, managing helpdesk tickets, and escalating complex cases to the appropriate teams. I actively monitor the system, create user guides, and offer training support to ensure a smooth experience. With strong problem-solving skills and a customer-focused approach, I help maintain system efficiency and user satisfaction while using tools like ServiceNow or Zendesk to track and resolve issues effectively.

For a startup company in India, I designed and developed web page layouts tailored to the client’s specific requirements. Utilizing HTML and CSS, I created responsive and visually appealing web pages to enhance user experience and meet the project goals.