Vigel Ann Rosillon
Kildare,Co Kildare
Summary
Experienced in retail operations with a strong focus on customer relationship management and merchandise replenishment. Proficient in returns and exchanges management, handling difficult customers, and ensuring customer satisfaction through exceptional service. Skilled in cash handling, stock management, barcode scanning, and maintaining retail industry standards. Dedicated to fostering positive customer experiences while contributing to efficient store operations.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work history
Retail sales associate
Circle K Kill North
Beaufort, Kill North County Kildare, Ireland
2022.01 - 2026.01
- Facilitated smooth checkout process, reducing wait times for customers.
- Conducted inventory checks to ensure stock accuracy.
- Managed stock levels for optimal store performance.
- Lead the training of new staff members to improve team efficiency.
- Operated till systems correctly, ensuring accurate transactions.
Health care assistant
Curragh Lawn Nursing Home
Kinneagh, Curragh County Kildare R56RW32, Ireland
2021.03 - 2022.01
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Safely and securely transported patients using hoists and wheelchairs.
- Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
- Monitored client health conditions and reported immediate issues to manager.
General operative
Comerford Bros ltd
IDA Newbridge, County Kildare, Ireland
2018.10 - 2021.03
- Fulfilled all assigned tasks within set deadlines, drove project progress.
- Ensured clean and organised workspace to enhance productivity.
- Managed team communication, improved workflow efficiency.
- Adhered to health and safety procedures whilst carrying out tasks.
- Worked part of fast-paced production line, continually achieving targets.
- Picked and packed with speed and precision.
- Monitored assembly line and removed damaged products.
Retail sales associate
Aldi
Naas, Co Kildare
2017.06 - 2018.10
- Provided product knowledge to customers for informed purchases.
- Boosted store reputation with excellent customer service skills.
- Managed stock levels for optimal store performance.
- Facilitated smooth checkout process, reducing wait times for customers.
- Contributed to sales targets through active promotion of products.
- Handled cash transactions accurately maintaining financial integrity.
- Operated till systems correctly, ensuring accurate transactions.
Quality control analyst
Dawn Farms Foods
Naas, Co Kildare
2014.05 - 2018.10
- Managed a variety of complex testing processes, ensuring accuracy and precision.
- Conducted in-depth data analysis for improved production efficiency.
- Performed regular inspections of raw materials; ensured high-quality end products.
- Assisted in annual audits preparation; enhanced process efficiency.
- Maintained comprehensive records of all quality control activities to facilitate easy tracking and reporting.
- Sampled and tested raw materials to verify adherence with agreed standards ahead of use.
- Monitored product quality data and highlighted trends for analysis.
Education
QQI Level 5 - Patient moving and handling
FRS Training
Dublin, Ireland 2020.02 - 2020.02
QQI Level 5 - Safety and Health at Work
FRS training
Dublin, Ireland 2020.06 - 2020.06
QQI Level 5 - Care of the Older Person
FRS training
Dublin, Ireland 2020.08 - 2020.08
FETAC Level 5 - Food Handling and Manufacturing Operatives
CPL Learning and Development
Naas, Co Kildare 2013.12 - 2014.05
BS Computer Programmer - Computer Programming
AMA Computer College
Paranaque City, Philippines 1998.06 - 2000.04
Secondary -
Paranaque National High School
Paranaque City, Philippines 1994.06 - 1998.03
Skills
- Returns and exchanges management
- Handling difficult customers
- Customer focus
- Retail industry awareness
- Cash handling
- Stock management
- Barcode scanning
- Customer relationship management
- Merchandise replenishment
Affiliations
- travel, cooking
Timeline
Retail sales associate
Circle K Kill North
2022.01 - 2026.01
Health care assistant
Curragh Lawn Nursing Home
2021.03 - 2022.01
QQI Level 5 - Care of the Older Person
FRS training
2020.08 - 2020.08
QQI Level 5 - Safety and Health at Work
FRS training
2020.06 - 2020.06
QQI Level 5 - Patient moving and handling
FRS Training
2020.02 - 2020.02
General operative
Comerford Bros ltd
2018.10 - 2021.03
Retail sales associate
Aldi
2017.06 - 2018.10
Quality control analyst
Dawn Farms Foods
2014.05 - 2018.10
FETAC Level 5 - Food Handling and Manufacturing Operatives
CPL Learning and Development
2013.12 - 2014.05
BS Computer Programmer - Computer Programming
AMA Computer College
1998.06 - 2000.04
Secondary -
Paranaque National High School
1994.06 - 1998.03