Victor Munene Murega
Cork,Ireland
Summary
Experienced customer service professional with a strong background in cash handling and POS system operations. Demonstrated success in high-pressure environments, emphasizing teamwork and effective time management. Focused on maintaining rigorous cleaning and hygiene standards while providing top-notch meal recommendations and accurate billing. Seeking opportunities to advance in hospitality management to drive customer satisfaction and operational success.
I am very interested in joining ShakeDog as a flexible team member. With international hospitality experience in hotels and restaurants, I am confident I can provide excellent customer service in a fast-paced environment. I am available for evenings, weekends, and can start immediately.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work history
Waiter
Safari Park Hotel
2025.06 - 2026.01
- Served customers in a busy hotel restaurant environment
- Took food and beverage orders and delivered meals to tables
- Maintained cleanliness of dining areas and service stations
- Worked closely with kitchen staff to ensure fast and accurate service
- Provided friendly and professional customer service
Customer Service Assistant / Cashier
Kenchick Restaurant
Kahawa West
2025.03 - 2025.06
- Took customer orders and processed payments using POS system
- Handled cash transactions accurately and responsibly
- Assisted customers with menu choices and enquiries
- Maintained a clean and organised counter area
- Supported team members during busy service periods
Floor Staff (Night Shift)
Nkonko Bar
Meru
2024.12 - 2025.03
- Cleaned and maintained floors, tables, and customer areas
- Supported bar staff during busy night shifts
- Ensured the venue remained clean and welcoming for customers
- Worked efficiently in a fast-paced hospitality environment
Education
Bachelor of Computing Science (Hons) -
Griffith College Cork
Cork, Ireland 2026.02 - 2029.07
Skills
- Customer Service
- POS System & Cash Handling
- Order Taking & Food Service
- Teamwork in Fast-Paced Environments
- Cleaning & Hygiene Standards
- Time Management and Reliability
- Meal recommendation
- Bill calculation
- Cash handling
References
Available upon request.
Languages
English
Fluent
Swahili
Native
Timeline
Bachelor of Computing Science (Hons) -
Griffith College Cork
2026.02 - 2029.07
Waiter
Safari Park Hotel
2025.06 - 2026.01
Customer Service Assistant / Cashier
Kenchick Restaurant
2025.03 - 2025.06
Floor Staff (Night Shift)
Nkonko Bar
2024.12 - 2025.03