Vicky Mwihaki Gaiti
Dublin
Summary
I’m a motivated finance professional with a strong background in financial management, data analytics, and business administration. Currently pursuing a Master’s in Finance, I’ve developed an interest in using programming skills (Python, C++, VBA) for financial analysis.
With experience in sales,credit control and audit , I’ve led teams to meet targets, built strong client relationships, and improved operational processes. I’ve also gained four years of experience in managing sales, financial reporting, and tax filing. I’m eager to apply my diverse skills to drive financial success and efficiency.
Overview
5
5
years of professional experience
Work History
Sales Manager
Javiq Technologies
Nairobi
09.2021 - 08.2024
- Help customers find and choose products: Assist customers in selecting the best accessories for their needs by understanding their requirements and providing informed recommendations
- Boost sales through recommendations
- Increase sales by suggesting additional products that complement the customer's initial choice, such as suggesting a phone case when they buy a new phone
- Stay updated on product details: Continuously learn about new products and technologies to offer knowledgeable advice and answer customer questions effectively
- Organize displays and restock items: Ensure that products are displayed attractively and that shelves are well-stocked, making it easy for customers to find what they need
- Provide basic tech support: Help customers with setup and troubleshooting for their accessories, ensuring they leave the store satisfied with their purchase
- Build and maintain customer relationships: Develop a rapport with regular customers to encourage repeat business and positive word-of-mouth
- Keep accurate sales records: Track sales transactions and report trends to help the store manage inventory and understand customer preferences
- Work with team to achieve goals: Collaborate with colleagues to meet store sales targets and provide excellent customer service
Credit Controller (Internship)
Metropolitan National Sacco Ltd
Nairobi
09.2022 - 11.2022
- Streamlined credit collection process by promptly and professionally handling telephone credit collections, resulting in a significant reduction in overdue accounts and improved cash flow for the company
- Demonstrated exceptional customer service skills by efficiently resolving customer queries, leading to enhanced customer satisfaction and enabling timely invoice processing and payment
- Ensured accuracy and efficiency in financial transactions by diligently updating customer accounts and processing payments, contributing to seamless financial operations
- Proactively managed overdue account payments through regular email and telephone contact with customers, effectively minimizing payment delays and optimizing revenue collection
- Maintained precise and up-to-date financial records by meticulously documenting customer payments and credit queries, ensuring compliance with auditing standards and facilitating accurate financial reporting
- Enhanced data management practices by registering customer information on the database, including credit history, financial statements, and personal details, resulting in improved record-keeping and streamlined account management processes
- Successfully oversaw a diverse portfolio of clients to determine payment and credit limits, effectively mitigating financial risks and providing valuable insights to management for decision-making purposes
- Contributed to the company's risk management strategy by diligently reviewing new credit requests, verifying eligibility, and assessing the credit position of clients, ensuring responsible lending practices and minimizing credit-related losses
Sales Personnel
Javiq Technologies
Nairobi
09.2020 - 08.2021
- Assisted customers in selecting appropriate products for their needs.
- Advised customers on the latest phones and benefits.
- Developed key customer relationships to increase sales.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
Audit Intern
Thika Water and Sewerage Company
01.2020 - 03.2020
- Helped to prepare audit plans and schedules by assisting the audit team in creating plans and schedules for conducting audits
- This involved researching the client's business and industry, identifying potential risks and areas for improvement, and determining the scope and objectives of the audit
- Performed data entry and preliminary analysis of financial records
- I was responsible for inputting financial data into audit software or spreadsheets and conducting preliminary analysis of financial records
- This included reviewing documents such as bank statements, balance sheets, and income statements to identify discrepancies, errors, or other issues that may have required further investigation
- Prepared working papers and audit documentation to support audit conclusions
- Organized and maintained audit files and records
- This was to ensure that the audit team could efficiently and effectively complete the audit
- This included keeping track of relevant information such as financial statements, contracts, and other relevant documents, as well as ensuring that files were properly labeled and stored
- Checked for accuracy and compliance with accounting standards and procedures
- Participated in training sessions and gaining knowledge about audit methodologies and practices
- Kept up to date with changes in accounting and auditing standards
- I ensured that the audit team was always working with the most current guidelines
- Prepared preliminary audit reports and summaries of findings
Education
Masters of Science - Finance
Technological University Dublin
09.2025
Data Analytics -
Sevenett School
07.2024
Bachelor of Commerce - Finance
Jomo Kenyatta University of Agriculture and Technology
12.2023
Diploma - Business of Administration
Jomo Kenyatta University of Agriculture and Technology
11.2021
Certified Accountant Technician Diploma (Kenya) -
Summit Institute of Professional Studies
12.2020
Skills
- Data Analysis
- Financial modeling
- Excel Proficiency
- Financial Reporting
- Investment Analysis
- Risk Management
- Valuation Techniques
- Customer service skills
- Sales Techniques
- Technical skills
- Credit control
- Financial analysis
- Customer service
- Data Management
- Risk Assessment
- Communication
- Compliance
- Problem Solving
- Team Building
Timeline
Credit Controller (Internship)
Metropolitan National Sacco Ltd
09.2022 - 11.2022
Sales Manager
Javiq Technologies
09.2021 - 08.2024
Sales Personnel
Javiq Technologies
09.2020 - 08.2021
Audit Intern
Thika Water and Sewerage Company
01.2020 - 03.2020
Masters of Science - Finance
Technological University Dublin
Data Analytics -
Sevenett School
Bachelor of Commerce - Finance
Jomo Kenyatta University of Agriculture and Technology
Diploma - Business of Administration
Jomo Kenyatta University of Agriculture and Technology
Certified Accountant Technician Diploma (Kenya) -
Summit Institute of Professional Studies
Similar Profiles
Venkata Nagaraju InakolluVenkata Nagaraju Inakollu
Technical Lead(System Design) at Relysys Technologies Pvt Ltd (now Invendis Technologies pvt ltd)Technical Lead(System Design) at Relysys Technologies Pvt Ltd (now Invendis Technologies pvt ltd)
Sachin HatoleSachin Hatole
Quality Analyst at Mindpool Technologies Pune, Mindpool TechnologiesQuality Analyst at Mindpool Technologies Pune, Mindpool Technologies
Keith LawrenceKeith Lawrence
Material Handler at Casting Technologies TechnologiesMaterial Handler at Casting Technologies Technologies