Vicki McLaughlin
Dublin 3
Summary
Accomplished and detail-oriented manager with a versatile background in coffee shop and office operations. Known for effective communication and strong customer relationship management, ready to leverage expertise to drive business success.
Overview
14
14
years of professional experience
Work History
Coffee Shop Owner
Bumble Bee Bakes
Kentstown, Co Meath
07.2022 - 07.2024
- I owned and managed the daily operations of a coffee shop in Kentstown Garden Centre, Navan for two years, ultimately closing in July 2024 due to insufficient customer traffic
- I baked the majority of goods sold to maintain quality and freshness for customers.
- Developed and maintained positive relationships with customers and vendors.
- Trained and supervised staff on coffee preparation and customer service standards.
- Monitored inventory levels and ordered supplies to ensure consistent product availability.
- Ensured compliance with health and safety regulations within the coffee shop.
Office Manager
Oakleaf Homes
Dublin, Dublin
09.2019 - 06.2023
- Managed daily office operations and maintained efficient workflow systems.
- Performed reconciliations between bank statements, general ledger accounts, and other financial documents as needed.
- Processed invoices and managed accounts receivable using accounting software tools.
- Processed payroll for all staff members in accordance with company policies and procedures.
- Developed and implemented office procedures to improve operational efficiency.
- Maintained accurate records and files, ensuring compliance with company standards.
- Maintained accurate records of all financial transactions.
Accounts and Office Manager
Larkfield Plumbing Ltd
Kimmage, Dublin 12
01.2011 - 05.2019
- Assisted in preparing financial reports and budgets for operational day to day running of the business.
- Maintained accurate records of all financial transactions.
- Performed reconciliations between bank statements, general ledger accounts, and other financial documents as needed.
- Conducted regular audits of accounts payable and receivable transactions to ensure accuracy and completeness of records.
- Implemented administrative procedures to streamline office tasks and improve efficiency.
- Maintained accurate records of client interactions and service requests in database systems.
Education
Bookkeeping Course - Accounting
Marino College
Dublin 306-1988
Leaving Cert
Mount Carmel Secondary School
Kings Inn Street06-1987
Skills
- Coffee preparation
- Inventory management
- Food safety compliance
- Staff training and development
- Vendor relations
- Customer relationship management
- Health and safety compliance
- Financial reporting and analysis
- Office procedure development
- Financial acumen and payroll administration
- Effective communication skills
- Attention to detail
- Proficiency in Sage, Excel, and Word
- Quick learner
Timeline
Coffee Shop Owner
Bumble Bee Bakes
07.2022 - 07.2024
Office Manager
Oakleaf Homes
09.2019 - 06.2023
Accounts and Office Manager
Larkfield Plumbing Ltd
01.2011 - 05.2019
Bookkeeping Course - Accounting
Marino College
Leaving Cert
Mount Carmel Secondary School