Yardi
Veronica Seabron
Summary
Dynamic professional with extensive experience in customer service and client documentation, notably at A Plus Home Health Care. Excelled in enhancing patient comfort and streamlining lease processes for Mission Rock Residential, demonstrating exceptional communication and organizational skills. Achieved significant improvements in accounts receivable management, showcasing a blend of empathy and efficiency.
Well-qualified leasing consultant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
20
20
years of professional experience
Work History
Home Healthcare Provider
A Plus Home Health Care
05.2016 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Enhanced patient comfort by providing compassionate and attentive care.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted disabled clients to support independence and well-being.
Leasing Consultant
Mission Rock Residential
12.2022 - 01.2025
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Responded to requests and scheduled appointments for property showings.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
Accounts Receivable Manager
Scott Lowery Law Office
01.2005 - 12.2015
- Processed incoming payments in accordance with established financial policies.
- Reconciled daily AR ledger and verified proper posting.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Updated aging reports based on daily audits.
- Completed daily process adjustments to maintain accuracy.
- Prepared bills receivable, invoices, and bank deposits.
- Improved department efficiency, restructuring workflows to better manage client accounts and follow-up processes.
Education
Associate of Science - Accounting And Finance
Stevens And Henegar
Utah05-2012
Skills
- Client documentation
- Lease renewals
- Customer service
- Property tours and inspections
- Prospect qualification
- Phone and email etiquette
- Clear communication
- Fair housing regulations
- Leasing and sales
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved Resident complaints which led to resolving issue and kept the company in compliance and tent feel contented.
- Achieved positive results for company through effectively helping with managers with any task given.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Excel Spreedsheats
Timeline
Leasing Consultant
Mission Rock Residential
12.2022 - 01.2025
Home Healthcare Provider
A Plus Home Health Care
05.2016 - Current
Accounts Receivable Manager
Scott Lowery Law Office
01.2005 - 12.2015
Associate of Science - Accounting And Finance
Stevens And Henegar
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