Results-driven Project/Change lead accomplished in driving successful completion of projects. Expert in relevant tools and strategies to achieve targets and control risks associated with implemented changes. Decisive in planning implementations and articulate in communicating updates.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Project/Change Management Lead
Liva Insurance SAOC
Muscat
01.2018 - Current
Experience of Leading and managing complex projects/programs from initiation to completion within defined scope and budget
Defining and Tracking project project milestones during developing, maintaining, and reporting on an overall integrated delivery plan with resource capacity and actuals analysis
Taking accountable for project documentation including Business case,project plans, timelines, status reports, and issue/risk logs.
Experience in controlling and monitoring performance across all aspects of an assigned project.
Helping senior leaders through decision making processes by proving the required support.
Providing regular project updates to all stakeholders across all levels of our organization.
Experience in managing risks with risk management strategies that may impact cost,quality,scope or schedule.
Efficiently handling the change requests by assessing the impact to scope, schedule and cost.
Experience of partnering with project team to ensure compliance with regulations, policies, standards and procedures.
Experience of ensuring all projects adhere to project methodology compliance standards set by the company
Assist, share learning, and mentor others within the PMO regarding standards, organizational understanding, and relationship building to promote the successful delivery of projects
Possess strong organizational and time management skills.
Possess Strong analytical, verbal, and written communication. Quality focused with strong attention to detail.
Experience to handle multiple projects and assignments. Ability to work under pressure to tight deadlines.
Self-motivated, with the ability to work on own initiative.
Experience in utilizing the project management tools and systems to accurately document milestones, project issues, corrective action plans, project jeopardizes and overall project status.
Handling customer escalations, issues, problems and providing the timely resolutions.
Experience and good Knowledge of Oracle Database, Excel (Macros), Visio, PowerPoint, Azure TFS and Jira
Business Analyst
Al Ahlia Insurance SAOG
Muscat
03.2013 - 12.2017
Defining the project scope, developing the business case, technical specifications, and objectives after interacting with business owners and technical teams.
Oversee the project documentation and ensure it reflects business impact analysis, process analysis and recommendations to improve efficiency.
Champion the business requirement change ensuring the configuration, development, user acceptance testing and release management across all stakeholders.
Identify, track, and manage the risks/issues with in-depth Root Cause Analysis and ensure all users are updated of the production deployment status.
Manage and guide the resource looking after service level requests, support, user testing, feedback and reporting as per the operating framework.
Development Team Lead
Bajaj Allianz Life Insurance Company
Pune
01.2008 - 02.2013
Own, lead and manage the practice of Software Development across all functions, spanning all technologies, SDLCs, best practices and tools.
Taking personal responsibility for successful delivery of projects by managing effectively the team.
Managing the pipeline of software delivery at a macro level including planning, budgeting, resourcing, project managing and reporting right up to final delivery and deployment.
Ensure the software development is in line with production SLAs in environments that are fit for purpose and version releases are managed in a timely fashion.
Manage the day-to-day operations of the development team and provide ongoing fixes, improvements.
Providing technical and architectural direction for the strategic development, design, integration, testing, and maintenance of the platform.
Conducting regular 1-2-1 meetings with all direct reports, coaching, mentoring, performing appraisals and provide timely, actionable feedback.
Managing stakeholder relationships and expectations, both internal and external, ensuring key deliverables are identified and prioritized.
Education
Master of Science - Data Science
Dublin Business School
Dublin
09-2022
Bachelor of Science - Information Technology
Vellore Institute of Technology
Vellore
12-2006
Skills
Project Management
Decision making
Change management
Digital Transformation
Agile & Waterfall methodologies
Leadership
Customer Engagement
Problem Solving
Risk Management
Business Analysis
Team Leadership
Collaboration
IT Security Management
Communication
Negotiation
Software Development
Presentation Skills
Budgeting
Project Planning
Process Analysis
Process Improvement
Analytical Thinking
Organizational Skills
Affiliations
Programs or Projects delivered as a Project Leader:
Leading and completion of Digital transformation project(B2B) of Motor product for Personal lines of Business.
Implementation of Kiosk technology(B2C) for Policy issuance with multiple technology integration and OCR technology to reduce the policy issuance time from 5 minutes to 2minutes.
Experience in end-to-end implementation of SME system for Commercial line Motor policies with incorporation of Rating engine. Had an opportunity to provide technical support to the dev team during the development phase.
Experience in Web Service implementation with Oman’s largest Car showroom for Issuance of PL policies with end-to-end integration with the business partner.
Implementation of Paperless in Kaizen Application with Integration of OmniDocs and Signature Pad to help reduce the carbon footprint out and ease for the customers.
Experience in Transformation project of Jupiter system for the Core modules of Finance and CL underwriting with process improvement and help the business to process the quicker policy issuance.
Experience in work flow management system for ease of claims processing with end-to end integration of DMS.
Experience in implementation of Digital solutions for customers with end-to-end payment integration
Certification
Certified Prince2 Foundation and Practitioner professional.
Front End: Developer 2000 (Reports 9i/Forms 9i), Core Java Other Oracle: SQL*Plus, TOAD
BI Tools: Qlik View, Hyperion - Interactive Reporting Tool (Brio), Power BI
Languages
English
First Language
Telugu
Proficient (C2)
C2
References
References available upon request.
Timeline
Project/Change Management Lead
Liva Insurance SAOC
01.2018 - Current
Business Analyst
Al Ahlia Insurance SAOG
03.2013 - 12.2017
Development Team Lead
Bajaj Allianz Life Insurance Company
01.2008 - 02.2013
Master of Science - Data Science
Dublin Business School
Bachelor of Science - Information Technology
Vellore Institute of Technology
Certified Prince2 Foundation and Practitioner professional.
Certified Professional Scrum Master 1
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