Vendija Andreta Kadike Skadina

• Trained staff in proper cleaning and health and safety regulations
• Inspected rooms to confirm quality and attention to detail met brand standards.
• Instructed maintenance staff to complete fixture and fitting repairs.
• Communicated management feedback to improve team performance.

• Cleaned and returned vacant rooms to guest-ready status within specified timeframes.
• Interacted positively and professionally with residents, maintaining excellent service standards.

• Processed cash, credit card and voucher payments using POS terminals.
• Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
• Informed guests of daily specials and menu offerings to facilitate decisions on starters, mains and desserts.
• Greeted and seated guests efficiently to establish prompt, high quality service.
• Demonstrated full knowledge of all menu items, contents and preparation methods.
• Maintained impeccable Front Of House (FOH) by cleaning and organising host stand and buffet area regularly.

I worked in a team with the kitchen crew to provide quality and fast service for the company, helped with food preparation, decoration, cleaned the kitchen, washed the dishes.

I provided information to clients about safety regulations and ensured that they were followed. I checked
the state of the attractions, and ensured the safety of customers in each attraction.

I carried out care work for the elderly (feeding, help with hygiene, taking them for walks, communication,
room cleaning, primitive medical assistance). As well as I also compiled data forms about their personal hygiene, guest arrivals and use of medication .

I professionally greeted customers at the reception desk, sold tickets, helped customers navigate the museum premises, did data
drawing up forms, cleaned the premises, prepared the electronical equipment for use and did additional translating work for the exposition descriptions from
Latvian to English language.