Varvara Laptieva
Limerick
Summary
Hardworking person, with proven relationship-building and time management skills in fast-paced environments. Successful at handling any difficult situations with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
6
6
years of professional experience
Work History
Receptionist
"Gold" - Car Washing Company
Synelnykove
06.2018 - 08.2018
- Greeted visitors and provided them with assistance.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Updated daily log book with information about visitors entering the premises.
Restaurant Waiteress
Eddie Rocket's
Athlone
02.2023 - 02.2024
- Greeted customers, provided menus and answered questions about menu items.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Checked on guests during meals to ensure satisfaction with each course.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
Restaurant Waiter
Eddie Rocket's
Athlone
05.2024 - 08.2024
Education
Bachelor of Arts - Creative Broadcast And Film Production
Technological University of The Shannon
Limerick01-2028
NVQ4 - Retail Skills
Longford And Westmeath Education Centre
Athlone02.2023
Bachelor of Science - Faculty of Computer Science And Cybernetics
Taras Shevchenko National University of Kyiv
Ukraine, Kyiv.Skills
- Customer Experience Management
- Point of Sale (POS) System Operations
- Conflict Management
- Service Prioritization
- Positive and Professional
Languages
Ukrainian
First Language
English
Upper Intermediate (B2)
B2
Timeline
Restaurant Waiter
Eddie Rocket's
05.2024 - 08.2024
Restaurant Waiteress
Eddie Rocket's
02.2023 - 02.2024
Receptionist
"Gold" - Car Washing Company
06.2018 - 08.2018
Bachelor of Arts - Creative Broadcast And Film Production
Technological University of The Shannon
NVQ4 - Retail Skills
Longford And Westmeath Education Centre
Bachelor of Science - Faculty of Computer Science And Cybernetics
Taras Shevchenko National University of Kyiv
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