Summary
Overview
Work history
Education
Skills
Timeline
Generic

Vangjel Sota

Dublin,Dublin

Summary

Barista knowledgeable in all aspects of coffee shop operations including impeccable customer service, staff management, supply ordering and creating a warm, welcoming environment. Friendly and approachable with keen interest in crafting high-quality beverages and providing exceptional customer service. Possesses strong communication and teamwork skills, able to seamlessly collaborate with colleagues and engage with customers. Committed to creating inviting atmosphere and consistently delivering top-notch coffee experiences in Barista role.

Overview

6
6
years of professional experience
1
1
year of post-secondary education

Work history

Coffee barista

II Fornaio
dublin, Ireland
04.2024 - 03.2025
  • Built strong rapport with regular customers to foster loyalty.
  • Initiated effective solutions for customer complaints or issues.
  • Demonstrated in-depth knowledge of coffee blends, resulting in personalised recommendations.
  • Collaborated effectively with team members for smooth operations.
  • Exhibited excellent multitasking skills, handling multiple orders simultaneously.

Takeaway assistan

silvios food fare
dublin 12 , ireland
03.2019 - 03.2024
  • Handled multiple tasks simultaneously, took phone orders, prepared takeaways, managed cash register-demonstrated strong multitasking skills under pressure situations.
  • Communicated effectively with customers over phone, reduced misunderstandings regarding orders.
  • Demonstrated flexibility in shifts, provided coverage on holidays or busy days when needed most.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Practiced healthy and safety measures to comply with regulations.
  • Dealt with customer complaints, ensured resolution and satisfaction.

Education

level 6 - phototgraghy

colaiste dhulagh cdcfe
dublin 17
09.2022 - 06.2023

Skills

  • Customer Service
  • Cash handling
  • Multitasking
  • Safe food handling
  • Reliability
  • Speedy and efficient

Timeline

Coffee barista

II Fornaio
04.2024 - 03.2025

level 6 - phototgraghy

colaiste dhulagh cdcfe
09.2022 - 06.2023

Takeaway assistan

silvios food fare
03.2019 - 03.2024
Vangjel Sota