Vanessa Boyce
Meelick
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Overview
22
22
years of professional experience
Work History
Water Spider
Ei electronics
Shannon
03.2013 - 07.2023
- Checked production lines to ensure that specifications were being followed correctly.
- Repaired and replaced damaged components such as failed alarms and ensuring production line ran smoothly on my shift daily.
- Performed safety inspections on equipment to verify proper operation and compliance with regulations.
Pharmacy Intern
Rex pharmacy
Shannon
02.2011 - 03.2013
- Assisted in preparing medications by counting, pouring, labeling and verifying doses.
- Provided patient counseling on medication use and health-related topics.
- Maintained records of controlled substances and monitored inventory levels.
- Performed data entry into pharmacy information systems for billing purposes.
- Filled orders for medications from automated dispensing machines.
- Monitored patient safety through review of medication profiles for drug interactions, allergies, therapeutic duplication and other potential problems.
- Ordered pharmaceuticals from approved vendors as needed to maintain stock levels.
- Resolved customer service issues related to order processing or delivery delays.
- Provided guidance on prescription refills when appropriate.
- Assisted pharmacists with administrative tasks including filing, faxing and photocopying.
- Observed pharmacy technicians in the preparation of medications.
- Developed strategies for improving workflow processes within the department.
- Advised patients regarding proper use of new medications and OTC products.
- Checked pharmacy area regularly to ensure it was kept neat, clean and free of debris.
Senior Customer Claims Assessor
Halifax
Shannon
01.2002 - 03.2013
- Reviewed and evaluated claims to determine coverage and liability.
- Compiled claim information, including medical records and police reports, to evaluate validity of claims.
- Performed investigations on claims to verify accuracy of information provided.
- Analyzed case data and determined best course of action for resolution of a claim.
- Provided advice to claimants on the status of their claims and potential outcomes.
- Negotiated settlements between claimants and insurance companies in accordance with regulations.
- Applied knowledge of legal principles related to insurance contracts when assessing claims.
- Documented all pertinent information regarding each claim submitted for review.
- Maintained detailed files on all cases reviewed for future reference purposes.
- Communicated regularly with internal departments as well as external customers regarding the status of various claims.
- Advised management on complex matters requiring additional review or approval.
- Assisted in training new employees in proper procedures for processing claims.
- Participated in regular meetings with other assessors to discuss trends in customer service issues.
- Prepared detailed reports summarizing findings from individual reviews of multiple cases.
- Responded promptly to inquiries from claimants concerning the progress of their cases.
- Ensured that all decisions made were within established guidelines set forth by the company's policies.
- Investigated potentially fraudulent claims with focus on thoroughness, quality and cost control.
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
- Paid and processed claims within designated authority level.
- Handled and processed variety of claims
- Double-checked and reviewed documentation for denied and accepted insurance claims.
Education
High School Diploma -
09-1986
Some College (No Degree) - Business Administration
Skills
- Customer focused
- Target driven
- Work well on my own and part of a team
- Relate well to management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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