Valérie Mahé
Support Specialist
Portlaoise
Summary
Empathetic and solutions-oriented professional with certifications and experience in interpersonal communication, advocacy, and conflict resolution. Specialised in supporting individuals by promoting understanding, resolving conflicts, and fostering inclusivity. Equipped with training in suicide intervention, anxiety management, and special needs advocacy, making a positive impact in diverse cultural and social settings.
Overview
5
5
Certifications
2
2
Languages
Work History
Student Coordinator & Support Specialist
Equipeople
2014 - 2024
- Acted as the main point of contact for European students participating in work experiences across Ireland, ensuring smooth communication between students and host families
- Conducted regular check-ins with students and families to monitor progress, address concerns, and resolve conflicts, including cultural differences, personality clashes, and language barriers
- Provided guidance and emotional support to students experiencing homesickness, helping them navigate challenges and adapt to their new environment
- Facilitated intercultural understanding and communication, fostering a positive and respectful experience for both students and host families
- Resolved sensitive issues with professionalism and empathy, ensuring high satisfaction and program compliance
Entrepreneur/Business Owner
Self-Employed
2020 - 2024
- Created a signature guide, "What to Wear" helping female entrepreneurs and mothers with demanded schedule identify their style and build versatile wardrobes
- Empowered individuals to boost confidence and embrace their unique identity through personalised wardrobe strategies
Val Designs/Laois Couture
2009 - 2014
- Designed and produced bespoke collections, collaborating with clients to bring their vision to life.
Shop Assistant/Shop Manager
Design Options
2004 - 2009
Teacher
PCAP
2004 - 2004
- Gave sewing lessons to people with disadvantage background
Education
Certificate - Advocacy - Level 6
SETU Lifelong Learning
11.2024
Certificate - Communication - Level 6
SETU - Lifelong Learning
11.2024
Certificate - Business Planning - Level 5
FETAC
12.2019
Skills
- Family Support & Advocacy
- Conflict Resolution & Mediation
- Cross-Cultural Communication
- Empathy & Active Listening
- Anxiety & Crisis Management
Certification
Applied Suicide Intervention Skills Training, Health Service Executive, Suicide First Aid
Volunteer Work
Primary caregiver for my 11-year-old son with autism, providing dedicated support and individualised care. I also practice home education, tailoring learning strategies to foster his development and ensure a supportive, structured environment.
IT Skills
Excellent
Timeline
Applied Suicide Intervention Skills Training, Health Service Executive, Suicide First Aid
11-2024
Certificate in Managing Children's Anxiety, Health Service Executive, Anxiety Management
12-2023
Participated in the PiLaR Programme, Bodywhys - The Eating Disorders Association of Ireland,
09-2023
Special Needs Program, Parents Plus, Special Needs Parenting
06-2023
Verbal Intervention - International, CPI (Crisis Prevention Institute) International, Crisis Intervention
12-2022
Student Coordinator & Support Specialist
Equipeople
2014 - 2024
Entrepreneur/Business Owner
Self-Employed
2020 - 2024
Val Designs/Laois Couture
2009 - 2014
Shop Assistant/Shop Manager
Design Options
2004 - 2009
Teacher
PCAP
2004 - 2004
Certificate - Advocacy - Level 6
SETU Lifelong Learning
Certificate - Communication - Level 6
SETU - Lifelong Learning
Certificate - Business Planning - Level 5
FETAC
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