Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Intern
Valentine Nwadike

Valentine Nwadike

Castle Bar. Co. Mayo

Summary

  • Skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks.
  • Efficient Office Assistant with 15 years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
  • Ambitious and committed to academic excellence. Prepared to implement diverse skill sets, technical proficiencies and new perspectives to leadership personnel. Excellent computer skills to troubleshoot technical issues and proficiency with Microsoft Office Suite.
  • Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

1
1
Certification

Work History

Volunteer Clerical Assistant

Breaffy Hotel Resorts
Castle Bar
12.2023 - Current
  • Prepared and organized documents such as letters, memos, reports, and other material.
  • Maintained filing systems to store hard copy documents or scanned digital records.
  • Answered phone calls and emails from customers in a professional manner.
  • Assisted with data entry tasks into the organization's database system.
  • Provided administrative support to staff members by creating spreadsheets and presentations.
  • Researched information online to answer customer inquiries.
  • Performed clerical duties such as photocopying, faxing, mailing, scanning, collating and binding documents.
  • Organized meetings by reserving conference rooms and scheduling appointments with clients.
  • Created monthly reports for management regarding volunteer activities.

Customer Service Representative

Jack and Jill
Castle Bar
01.2024 - 04.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Training Certificate - Safeguarding Children L1 & L2(Child Protection)

Florence Academy
London
10-2023

Bachelor of Arts - Bachelors Degree in Education, History.

Obafemi Awolowo University
Nigeria
11-2016

Some College (No Degree) - Safeguarding Children L1 & L2 (Child Protection)

Florence Academy
London

Some College (No Degree) - Manual Handling Training

Safeti
Ireland

Some College (No Degree) - Pathway to care Programme: Module A Adult Care

Florence Academy
London

Skills

  • Microsoft Office
  • Maintaining databases
  • Report Generation
  • Document Preparation
  • Scheduling appointments
  • Confidentiality
  • File Management
  • Administrative Support
  • Customer Service
  • Office Administration
  • Supply Ordering
  • Warehouse Organization
  • Material Handling
  • Warehouse Operations
  • Order Fulfillment
  • Order Preparation
  • Heavy Equipment Operation
  • Operations Support
  • Quality Control

Affiliations

Beekeeping, Urban Gardening, Ethical Fashion

Accomplishments

Salesperson of the Year 2022

Best Innovator For introducing a game-changing idea or product

Certification

  • Manual Handling Training Certificate
  • FlorenceAcademy Training Certificate

Languages

English
First Language
English
Upper Intermediate (B2)
B2

References

References available upon request.

Timeline

Customer Service Representative

Jack and Jill
01.2024 - 04.2024

Volunteer Clerical Assistant

Breaffy Hotel Resorts
12.2023 - Current

Training Certificate - Safeguarding Children L1 & L2(Child Protection)

Florence Academy

Bachelor of Arts - Bachelors Degree in Education, History.

Obafemi Awolowo University

Some College (No Degree) - Safeguarding Children L1 & L2 (Child Protection)

Florence Academy

Some College (No Degree) - Manual Handling Training

Safeti

Some College (No Degree) - Pathway to care Programme: Module A Adult Care

Florence Academy
Valentine Nwadike