Valentina Baltatu

• Coordinated event setup, ensuring professional presentation.
• Sorted out last-minute changes efficiently to ensure seamless running of events.
• Liaised with speakers, providing necessary support and information.
• Developed creative concepts for engaging event themes.
• Communicated with team members for efficient task distribution.
• Worked with event staff to coordinate day-of workflow and meet high-volume task loads with minimal challenges.
• Answered questions about event layout and itinerary, handing out maps and schedules.

• Ensured compliance with health and safety regulations within the restaurant premises.
• Increased customer satisfaction by delivering prompt, courteous service.
• Trained new staff members, promoting consistent service standards across the team.
• Coordinated large party reservations to accommodate high-volume business periods.
• Communicated regularly with management regarding customer feedback and staff performance issues.
• Reduced wait times with efficient seating arrangements.
• Ensured accurate orders by effectively communicating with kitchen staff.
• Resolved customer complaints promptly, fostering a positive dining environment.
• Conducted inventory checks for smooth operation of the restaurant.
• Liaised with bar and kitchen staff to maintain seamless customer service outputs and provide timely delivery of food and beverages.
• Reduced guest risks by understanding and clearly communicating allergies and intolerances.
• Greeted customers, presented menus and shared information about available special items.

• Achieved an organized office environment through proficient handling of clerical tasks.
• Optimized time management by ensuring efficient scheduling of appointments and meetings.
• Delivered successful corporate events by providing essential assistance in organization and execution.
• Facilitated seamless business trips through effective travel arrangements.
• Improved office efficiency by expertly managing and prioritizing incoming correspondence.
• Supported executive functions by preparing insightful reports and presentation materials.
• Ensured easy access to critical information by maintaining updated databases.
• Enhanced company image through the drafting of professional correspondence.
• Secured high levels of customer satisfaction by managing phone calls and inquiries.
• Strengthened data security by effectively managing confidential files.
• Elevated business communication standards through the writing of professional letters and emails.
• Fostering positive client relationships through consistent professional interaction.
• Resolved administrative challenges effectively by analyzing information and implementing solutions.

Alliance Autocar is a subsidiary of Aventura Travel.

I performed my duties as an administrative secretary while also serving as a commercial manager.

• Regular activity reporting to management, communication of commercial results, and updates on ongoing files.
• Preparation and negotiation of commercial offers, negotiation and signing of contracts, and payment of deposits.
• Negotiated lucrative contracts to secure long-term client commitment.
• Implementation of action plans to conquer new markets, monitoring of results, and adjustment if necessary.
• Analysis of field feedback and client returns, identification of dissatisfaction reasons, and areas for improvement.
• Analysis of market trends and competition to adapt sales strategies. Negotiation of contracts and sales conditions with clients and partners.
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