Summary
Overview
Work history
Education
Skills
Projects
Timeline
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Vaishnavi Sahu

Dublin,Ireland

Summary

Results-driven Data and Business Analyst with hands-on experience in turning data into real business value across telecom, E-commerce, logistics, and healthcare. Skilled in SQL, Power BI, Python, Tableau, customer support and Excel, with a track record of building dashboards, automating reports, and driving better decisions through clear, actionable insights.

Overview

6
6
years of professional experience
5
5
years of post-secondary education

Work history

Health care assistant (Part time)

Dovida
Dublin, Ireland
06.2024 - Current
  • Kept detailed records of patient progress, assisted medical staff in treatment planning.
  • Monitored vital signs of patients with meticulous attention to detail for accurate readings.
  • Enhanced healing process by changing wound dressings regularly.

Data Analyst Intern (Freelance)

ExcelR (Aivariant)
Bengaluru, India
07.2023 - 03.2024
  • Increased sales by 5% at the Edinburgh Fringe Festival through customer segmentation and behavioural analytics using SQL and Power BI, optimising ticketing and marketing strategies.
  • Reduced manual reporting effort by 35% by developing real-time Power BI dashboards, enabling rapid, data-driven decisions with live sales and inventory insights.
  • Improved product availability by 17% through Tableau-based forecasting, analysing historical trends to streamline inventory planning.
  • Built scalable Power BI dashboards with custom alerts, enhancing KPI monitoring and managerial responsiveness.

Support Associate

2coms Consulting Pvt Ltd (Accenture)
Bengaluru, India
12.2022 - 12.2023
  • Reduced service delays by 20% for Virgin Media UK by streamlining support workflows and automating resolution tracking, improving response times for internet inquiries through chat and call.
  • Enhanced visibility for 300K+ weekly deliveries by building Power BI dashboards with advanced excel and CRM tool.
  • Saved 120+ hours annually through structured troubleshooting protocols, boosting service reliability and customer satisfaction.

Process Executive (Part-Time)

Augtech Nextwealth Pvt. Ltd
Raipur, India
04.2019 - 05.2021
  • Analyzed 3K+ customer reviews for Amazon and Flipkart Big Billion Deals using Excel, reducing complaints by 12% through actionable insights.
  • Utilized CRM tools to analyze 100K+ rows of market data, supporting product and campaign decision-making.
  • Collaborated with supply chain teams to expedite dispute resolutions, ensuring efficient customer service delivery.

Education

Bachelor of Commerce -

MJ College
India
03.2019 - 04.2022

Certification in Data Analytics -

ExcelR
India
07.2022 - 07.2023

Master of Science - Business Analytics

Dublin Business School
Ireland
04.2024 - 06.2025

Skills

  • SQL
  • Python (Pandas, Scikit-learn)
  • Power BI
  • Tableau
  • Advanced Excel
  • Data Modeling
  • Data Visualization
  • Data Mining
  • CRM Software
  • Metabase
  • Telecom
  • E-commerce
  • Logistics
  • Healthcare

Projects

BOEING Business Strategy with Advanced Excel and power bi 

Analyzed Boeing’s profit and sales loss using Advanced Excel and Power BI, identifying key business challenges and presenting strategy recommendations in a team-based MSc project. 

Remote vs onsite prediction model 

Built a predictive model in Python to assess remote vs onsite productivity using Pandas, Scikit-learn, and Power BI; performed data cleaning, analysis, and visualization to extract actionable workforce insights.

Timeline

Health care assistant (Part time)

Dovida
06.2024 - Current

Master of Science - Business Analytics

Dublin Business School
04.2024 - 06.2025

Data Analyst Intern (Freelance)

ExcelR (Aivariant)
07.2023 - 03.2024

Support Associate

2coms Consulting Pvt Ltd (Accenture)
12.2022 - 12.2023

Certification in Data Analytics -

ExcelR
07.2022 - 07.2023

Process Executive (Part-Time)

Augtech Nextwealth Pvt. Ltd
04.2019 - 05.2021

Bachelor of Commerce -

MJ College
03.2019 - 04.2022

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Vaishnavi Sahu