UYANGA GANCHIMEG
Dublin
Summary
Highly organised and adaptable professional with extensive experience in project management, customer service, operations, administration and team leadership. Experienced in planning and coordinating projects from initiation through delivery, managing schedules, stakeholders, documentation, budgets and competing priorities. Strong background in customer-facing environments, issue resolution, event coordination and operational support. MBA graduate in International Business with a Bachelor's degree in Accounting. Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Teams, with C1 English and fluent Mongolian, Russian and Chinese. Highly organised professional with extensive experience in project management, customer service, and operations. Manages projects from initiation through delivery, coordinating schedules, stakeholders, documentation, and budgets. Leads teams to deliver exceptional service while resolving operational issues and supporting compliance.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Catering Supervisor
KSG Catering
Dublin
06.2026 - Current
- Lead team members, allocate responsibilities and maintain clear communication with management, colleagues, suppliers and customers.
- Coordinate event/service requirements, resolve customer and operational issues, and support timely escalation and resolution.
- Coordinated daily operations, staffing requirements, and service workflows to ensure smooth service delivery amidst competing priorities and deadlines.
- Maintained records and supported reporting and compliance processes to enhance operational transparency and improvement.
Interpreter & Volunteer Coordinator
Accord Translations
Dublin
03.2023 - Current
- Coordinate appointments, activities and stakeholder communication, ensuring requirements are understood and delivered accurately.
- Manage multiple requests, schedules and deadlines while maintaining confidential records and professional documentation.
- Support individuals and organisations through clear cross-cultural communication, problem solving and follow-up.
Sales Advisor
H&M
Dublin
03.2026 - 06.2026
- Delivered high-quality customer service, handled enquiries, transactions and cash accurately, and supported daily store operations.
- Prioritised customer needs while maintaining operational standards in a high-volume environment.
Team Leader & Senior F&B Assistant
Clontarf Castle Hotel
Dublin
11.2022 - 12.2025
- Coordinated events and daily service operations, including staffing, schedules, bookings, customer requirements and cross-department communication.
- Supervised teams, resolved customer complaints and operational escalations, and ensured activities were delivered to required standards.
- Maintained booking and operational records, managed payments and supported reporting and administration.
Founder & Digital Marketing Manager
Ugiz Boutique
Mongolia
02.2019 - 11.2022
- Managed the business lifecycle across planning, supplier coordination, purchasing, inventory, customer service, marketing and reporting.
- Planned and delivered marketing and sales initiatives, monitored progress and managed budgets and competing priorities independently.
Project Manager & Social Worker
Taiwan Fund for Children and Families
08.2016 - 07.2022
- Planned, coordinated and delivered community projects, managing project activities, timelines, stakeholders and required resources.
- Coordinated meetings and project activities with NGOs, partner organisations, community groups and internal teams.
- Prepared project reports, budgets and supporting documentation; monitored progress and followed up on actions and deliverables.
- Managed project-related communication, handled sensitive information with discretion and supported problem resolution throughout delivery.
Education
MA / MBA - International Business
CCT College Dublin
Dublin, Ireland01-2025
Bachelor of Business Administration - Accounting
San University of Mongolia
Ulaanbator, Mongolia01-2020
Bachelor of Arts - Chinese Linguistics
National University of Mongolia
Ulaanbator, Mongolia01-2013
Bachelor of Arts - Chinese linguistics
Nanjing University of Techonology and information
Nanjing, China01-2012
Diploma of Higher Education - russian
Raduga russian secondary school
Ulaanbator, Mongolia01-2009
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Teams
- Google Workspace
- Zoom
- Calendar Management
- Data Entry
- Document Preparation
- Reporting
- Event coordination
- Team leadership
- Customer service
- Operational compliance
- Staff training
- Positive attitude
- Customer service excellence
Certification
- English Studies (C1)
- Project Management Fundamentals
- Accounting & Financial Tools
Custom
Microsoft: Word, Excel, PowerPoint, Outlook, Teams, Other: Google Workspace, Zoom, Calendar Management, Data Entry, Document Preparation, Reporting, Mongolian (Native), English (C1), Russian (Fluent), Chinese (Fluent)
Timeline
Catering Supervisor
KSG Catering
06.2026 - Current
Sales Advisor
H&M
03.2026 - 06.2026
Interpreter & Volunteer Coordinator
Accord Translations
03.2023 - Current
Team Leader & Senior F&B Assistant
Clontarf Castle Hotel
11.2022 - 12.2025
Founder & Digital Marketing Manager
Ugiz Boutique
02.2019 - 11.2022
Project Manager & Social Worker
Taiwan Fund for Children and Families
08.2016 - 07.2022
MA / MBA - International Business
CCT College Dublin
Bachelor of Business Administration - Accounting
San University of Mongolia
Bachelor of Arts - Chinese Linguistics
National University of Mongolia
Bachelor of Arts - Chinese linguistics
Nanjing University of Techonology and information
Diploma of Higher Education - russian
Raduga russian secondary school