Summary
Overview
Work History
Education
Skills
Timeline
Generic

Usukhbayar Enkhmunkh

Dublin

Summary

Highly skilled and customer-focused professional with extensive experience working in fast-paced hospitality environments. Adept at delivering excellent service as a barista, bartender, and waitress, consistently providing a positive and memorable customer experience. Experienced in preparing high-quality beverages, including espresso-based drinks and cocktails, while maintaining cleanliness and efficiency. Proficient in handling high-volume orders, managing cash and payments, and multitasking to meet customer needs. A collaborative team player with excellent communication skills, able to adapt quickly to changing environments and work under pressure. Committed to providing top-notch service and ensuring customer satisfaction at all times.

Overview

3
3
years of professional experience

Work History

Barista

two mugs
Dublin
12.2024 - Current
  • Provided high-quality customer service by greeting customers, taking orders, and offering expert advice on coffee selections, ensuring a personalized and friendly experience.
  • Skillfully prepared a wide variety of espresso-based drinks, hot beverages, and iced drinks while maintaining consistency in quality and presentation.
  • Operated and maintained espresso machines, grinders, and other coffee equipment, ensuring proper function and cleanliness to meet health and safety standards.

Waitress

The Steak House
Barcelona
08.2024 - 11.2024
  • Delivered exceptional customer service to ensure a positive dining experience, resulting in frequent return customers and positive feedback.
  • Took customer orders, provided menu recommendations, and accurately entered orders into the POS system, ensuring timely and correct delivery of food and beverages.
  • Efficiently managed a high volume of orders in a fast-paced environment, balancing multiple tables and tasks while maintaining attention to detail.
  • Assisted in maintaining cleanliness and organization of dining areas, including setting and clearing tables, and ensuring restrooms were stocked and tidy.
  • Upsold daily specials and promotions, contributing to an increase in sales and enhancing customer satisfaction with tailored recommendations.
  • Collaborated with kitchen and bar staff to ensure smooth coordination and timely delivery of food and drinks.

Bartender

Mercantile Group, Nolita
Dublin
07.2022 - 08.2024
  • Customer Service Excellence: Proven ability to create a welcoming and friendly environment, providing exceptional service while maintaining a professional demeanor in high-pressure situations.
  • Mixology & Drink Preparation: Expertise in crafting classic cocktails, customizing drink recipes, and handling a wide variety of alcoholic and non-alcoholic beverages.
  • POS Systems & Cash Handling: Skilled in using point-of-sale systems, accurately processing transactions, and handling cash and credit card payments efficiently.
  • Multitasking & Time Management: Ability to manage multiple orders, interact with customers, and maintain cleanliness while ensuring smooth bar operations.

Education

High School Diploma -

UFE
Mongolia
04-2022

Bachelor of Science -

Griffith College
Dublin
01-2022

Skills

    Communication, Customer Service, Time Management, Problem-Solving, Teamwork & Sales & Upselling

Timeline

Barista

two mugs
12.2024 - Current

Waitress

The Steak House
08.2024 - 11.2024

Bartender

Mercantile Group, Nolita
07.2022 - 08.2024

High School Diploma -

UFE

Bachelor of Science -

Griffith College
Usukhbayar Enkhmunkh