Usman Azhar
Dundalk
Summary
A Confident, ambitious, and determined individual, who has developed a strong baseline in working diligently to any challenge given through extracurricular successes academically as well as through my professional experience as a cricketer. BA Level 7 Graduate in Digital Marketing and Public Relations from Dundalk Institute of Technology
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
SALES CONSULTANT
Vodafone
Drogheda
01.2024 - 06.2024
- Full time sales consultant for Vodafone stores in Drogheda
- Managed daily stock takes
- Contribute to shop KPI targets
- Manage daily store admin
- Regular sales training
- Handling cash, security
- GDPR training.
CUSTOMER SERVICE REPRESENTATIVE
Allianz
10.2023 - 11.2023
- Took part in training course with covered a variety of topics relating to insurance in Ireland
- Calls with customers and clients
- Housing insurance department
- Helping existing and vulnerable customers
- Tracking.
DIGITAL MARKETING INTERN
Resolve Partners
01.2022 - 06.2022
- Community Manager on slack- sharing relevant articles to start-up businesses
- Content writing on medium- writing blogs based on weekly guest speakers
- Managed company's CRM by inputting new client data, updating correspondence and auditing records
- Closely analysed data to assess performance and success of digital marketing campaigns
- Increased social media engagement effectively through targeted, on-trend content creation.
PART-TIME SALES AND MARKETING ASSISTANT
Orange Mobiles Dundalk
07.2019 - 12.2021
- Sole charge of front of house
- Managed pricing, stock orders and tracking
- Implemented new systems within the business which resulted in boosted traffic and sales
- Meeting customer needs and always dealing with a positive attitude
- Actioned customer feedback to improve product and service provisions.
Education
BACHELOR OF ARTS IN digital marketing and public relations -
Dundalk Institute of Technology
01.2019 - 01.2022
Skills
- Professional cricket player
- Teamwork & planning
- Telecommunications sales
- Google digital marketing / google ads certified
- 5 years retail experience
- Full Microsoft suite
- Multilingual (4 languages)
- Customer relationship management
- Full Driver License
- Pricing strategies
- Problem-solving
- Google Workspace
- BA Degree Digital Marketing & Public relations
- Manual Handling
- Data analysis
- IT support / networking
Certification
- Google ads
- Google analytics
- Sales force crm
- Vulnerable consumer training
- CONDUCT STANDARDS TRAINING
- DATA PROTECTION
- COMPLAINT HANDLING FOR ROI AND NI
- ERROR TRAINING
Timeline
SALES CONSULTANT
Vodafone
01.2024 - 06.2024
CUSTOMER SERVICE REPRESENTATIVE
Allianz
10.2023 - 11.2023
DIGITAL MARKETING INTERN
Resolve Partners
01.2022 - 06.2022
PART-TIME SALES AND MARKETING ASSISTANT
Orange Mobiles Dundalk
07.2019 - 12.2021
BACHELOR OF ARTS IN digital marketing and public relations -
Dundalk Institute of Technology
01.2019 - 01.2022
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