UNA Mc Donald
Purchasing Executive
Tallaght,Dublin
Summary
Dynamic purchasing professional with a proven track record at Exertis Ireland, excelling in vendor negotiation and inventory management. Adept at data analysis and effective communication, I consistently secured favorable deals and optimized supply chain operations, enhancing overall efficiency and customer satisfaction. Committed to delivering results and driving operational excellence.
Overview
36
36
years of professional experience
Work History
Purchasing Assistant
Exertis Ireland
DUBLIN, Ireland
01.2005 - 08.2024
- Reviewed purchase orders and invoices for accuracy.
- Negotiated prices and terms with vendors to secure favorable deals.
- Coordinated shipping schedules between vendors and customers as necessary.
- Created reports on the status of current orders, inventory levels, and deliveries.
- Provided support during vendor audits by gathering relevant documents.
- Prepared detailed reports summarizing purchasing activities on a regular basis.
- Participated in team meetings to discuss ways of optimizing supply chain operations.
- Obtained purchased items by forwarding orders to suppliers and monitored expedited orders.
- Reviewed purchase orders for accuracy and compliance with company policies.
Customer Service Officer
Exertis Ireland
DUBLIN, Ireland
03.1993 - 11.2005
- Provided excellent customer service by responding to inquiries in a timely and efficient manner.
- Trained new employees on company policies related to customer service practices.
- Performed follow-up calls to ensure customer satisfaction with product and service delivery.
- Identified potential opportunities to upsell products or services to customers.
- Provided customer service in a courteous and professional manner.
- Handled escalated customer complaints and disputes in a professional manner.
- Answered phone with positive attitude and asked questions to better understand customer needs.
Credit Controller
EXERTIS IRELAND
DUBLIN, Ireland
01.1989 - 03.1993
- Investigated customer queries related to invoices, payments, credits, and deductions.
- Prepared monthly aging reports to identify overdue payments.
- Processed incoming payments accurately and efficiently.
- Followed up on any outstanding payments in a timely manner.
Education
Some College (No Degree) -
HOLY FAITH CONVENT, I Completed My Leaving Cert
The Coombe, Dublin 806-1983
Skills
- Purchase order management
- Vendor negotiation
- Inventory management
- Data analysis
- Problem solving
- Effective communication
- Attention to detail
Accomplishments
During my time at Exertis, I was rewarded on several occasions, notably for the loyalty and dedication I had shown to the company during my many happy years there
I also exceeded set targets on a constant basis.
References
References available upon request.
Timeline
Purchasing Assistant
Exertis Ireland
01.2005 - 08.2024
Customer Service Officer
Exertis Ireland
03.1993 - 11.2005
Credit Controller
EXERTIS IRELAND
01.1989 - 03.1993
Some College (No Degree) -
HOLY FAITH CONVENT, I Completed My Leaving Cert
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