Una McConnell

• Fast-tracked business-critical compliance program to boost global revenue recognition.
• Collaborated with C-level stakeholders, providing strategic guidance.
• Developed project structure and defined workstreams aligned with objectives.
• Designed PMO structure, including project planning, RAID, and RAG methodologies.
• Negotiated contracts with external vendors while managing budgets effectively.
• Facilitated change management initiatives and developed Oracle architecture plans.
• Managed project resources, budget allocations, and stage payment plans.
• Chaired weekly steering committee meetings, maintaining key project documentation for decision-making.

• As client Program Manager I was responsible for the design and deployment of telecoms services and other ICT services for several Financial and Software Companies.
• Engaged senior stakeholders to clarify objectives and finalize project scope, timeline, and budget.
• Led migration of systems and services, overseeing a team of 15 project managers and managing a large project portfolio.
• Implementing PM methodology and KPI to drive the success of the company.

• Merger and consolidation of Telecoms and IT services from 4 offices and relocation to the new HQ in George's Dock. Dublin 2.
• Led project planning sessions to align objectives with stakeholder expectations.
• Coordinated cross-functional teams to ensure timely project deliverables.
• Managed budget allocation for various projects within financial guidelines.

• Led client projects to design and implement telecommunications solutions for large-scale call centres, enhancing communication infrastructure for MBA Bank, Bank of Ireland, and Microsoft.
• Led cross-functional teams to execute communication projects effectively.
• Coordinated project timelines and milestones to ensure timely delivery.
• Managed project budgets and resources for optimal efficiency.
• Executed installation of telecommunications hub in major cities including London, Frankfurt, and New York.

• Managed IT systems and telecommunications links to ensure seamless operation of critical real-time systems.
• Skills – Telecommunications Management and Design, Live Real-time Information Feeds from Stock Exchanges in EU and the USA.
• Recognized as Employee of the Year for outstanding contributions to team success and project delivery.

Led HR business transformation program across 24 countries with 3,500 to 4,000 staff.

Accelerated implementation of the applicant tracking system to meet critical recruitment needs.

Collaborated with the project steering committee and HR teams to ensure alignment.

Developed comprehensive project program and resource planning strategies.

Designed performance management frameworks and overall project approach.

Chaired regular project meetings, workshops, and review sessions for progress tracking.

Managed vendor relationships through regular reviews and collaborative workshops.

Created structured program designs with detailed resource planning and workflow management.

• Managed largest private telecom network in Ireland, supporting Google, Facebook, LinkedIn, and CHQ Bank.
• Coordinated stakeholder engagement to align project goals and expectations.
• Managed budgets and resources for multiple construction and design projects.
• Designed, implemented, and managed multi-operator telecom networks to enhance connectivity for stakeholders.
• Conducted regular risk evaluations and assessments to identify potential project challenges.
• Streamlined vendor management and budget processes, improving rebate and levy payments.
• Established virtual PMO, organizing workstreams and maintaining RAID log for project tracking.
• Chaired weekly meetings and provided reports to the DDDA board on project progress.
• Executed detailed project planning, controlling scope, budget, and compliance with standards.
• Implemented service level agreements to ensure consistent quality across projects.

• Successful Delivery of Procure to Pay B2C Solution.
• Managed business transformation programme for two critical projects, aligning objectives with organizational goals.
• Managed the tender process by coordinating submissions and evaluations of vendor proposals.
• Conducted vendor selection and negotiated contracts, ensuring favorable terms that supported project success.
• Prepared and managed documents, contracts, statements of work, and related procurement documents.
• Working with vendors, facilitating workshops and design meetings.
• Strong collaboration with key stakeholders across the organization.
• Working with Coillte’s business teams to agree BA requirements.
• Balance business requirements and vendor technical constraints.
• Designed PMO methodology and approach, facilitating successful program delivery and enhancing project governance.
• Managing technical constraints versus work practices to achieve successful approach.
• Detailed project planning, Budget, Agreeing Resources and Cutover Plans.
• Controlling all aspects of the Project from Initiation through to handover and acceptance.
• Design and Implement Test Plans – SIT and UAT.
• Designed HR process specifications and system requirements to improve workflow efficiency.
• Implemented Total Reward System.

• Relocated and set up IT and Telecoms systems for 800 staff.
• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Campus network upgrade of 48 live communications cabinets across RTE.