Úna Corrigan
Curragh,Co. Kildare
Summary
I am currently a 2nd year student at Dublin College University. I am hardworking, reliable and determined with a very positive attitude. I have good time management and communication skills. I like working in a team environment and I'm not opposed to working on my own to carry out the various tasks and challenges that are presented. Motivated Associate with 4 years of experience managing client accounts and transactions. Effective multitasker with strong organisational skills. Thrives in fast-paced, deadline-orientated environments. Known for strong relationship-building and communication skills, offering superior ability to foster a positive work culture among teams. A reliable sales associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation. Enthusiastic with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
Overview
4
4
years of professional experience
Work history
Retail sales associate
Grant's Uniforms
Stoneybatter, Dublin 7
2023.01 - Current
- Explained product benefits maximising customer engagement while driving sales.
- Maintained display and organisation of department based on visual merchandising guidelines.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Operated cash registers with accuracy and processed cash and card transactions.
- Engaged clients by building authentic, long-term relationships, from welcoming to after-sales assistance.
- Maintained orderly store to provide customers with pleasant shopping experience.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Championed highest level of professionalism and expertise in communication and teamwork.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Exhibited awareness of loss prevention guidelines and complied with inventory control measures.
Shop assistant
Daybreak
Newbridge, Co. Kildare, Kildare
2021.06 - 2022.01
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Updated product labelling and pricing to reflect discounts and offers.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Operated cash registers with accuracy and processed cash and card transactions.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Covered extra shifts and maintained a flexible schedule to achieve store goals.
- Guided customers to locate products or alternative items.
- Worked energetically to maintain efficient operations during peak trading hours.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Completed opening and closing duties in line with established schedule.
- Delivered personalised customer service with a smile to promote return custom.
Sales assistant
Debenhams, Whitewater Shopping
Newbridge, Kildare
2019.11 - 2020.02
- Had the task of stocking shelves, labelling and folding clothes in an aesthetic manner
- I managed the changing rooms on my own so I understand that fast, efficient and friendly service is a necessity
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
- Monitored and reported suspicious activity to security officer to avoid theft.
- Worked energetically to maintain efficient operations during peak trading hours.
- Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
Waitress
The Keadeen Hotel
Newbridge, Kildare
2019.08 - 2019.11
- Included taking orders while also serving food and beverages
- Had responsibility for cleaning the lounge and catering to the general needs of customers
- Received experience in the hospitality area
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Checked in with customers during meals to check orders were received correctly and met guests' expectations.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Arranged tables and set up linens and silverware in preparation for guests.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Greeted and escorted guests to tables.
- Delivered food and drinks discreetly for seamless and unobtrusive service.
- Demonstrated exceptional memory and communication skills for reliable and trusted service.
- Maintained excellent level of service in busy and demanding restaurant environment.
Education
Leaving Cert -
Newbridge College
Newbridge, Kildare 08/2016 - 06/2022
Junior Cert -
Newbridge College
Kildare, Co Kildare 08/2016 - 06/2022
Skills
- Persuasive communicator
- Exceptional client care
- Highly organised
- Effective negotiation
- Attention to detail
- Networking ability
- Money handling
- Results driven
- Loss prevention
- Outgoing and enthusiastic
- Outstanding customer service
- Returns
- Cash management
- Customer service
Interests
- I enjoy staying updated on industry trends by attending workshops and online courses related to my field. This commitment to continuous learning ensures that my skills are always current and relevant.
- I won the West Leinster League in 2019 with Newbridge Hockey Club
- I was awarded the President's Gaisce Bronze Award in Transition Year
- Currently a member of the Senior Ladies hockey team in Newbridge Hockey Club
- I am also acting as an assistant coach to various teams in the club as well as an umpire.
- Engaging in team sports, such as soccer and basketball, has not only been a source of physical fitness but has also honed my teamwork and collaboration skills. It has taught me the importance of effective communication and coordination to achieve shared goals.
- , Completed a first aid course.
Languages
English
Native
Irish
Intermediate
French
Elementary
Timeline
Retail sales associate
Grant's Uniforms
2023.01 - Current
Shop assistant
Daybreak
2021.06 - 2022.01
Sales assistant
Debenhams, Whitewater Shopping
2019.11 - 2020.02
Waitress
The Keadeen Hotel
2019.08 - 2019.11
Leaving Cert -
Newbridge College
08/2016 - 06/2022
Junior Cert -
Newbridge College
08/2016 - 06/2022