Umer Abdullah

· Managed full-cycle dispatch and goods-in operations, ensuring efficient receipt, handling, and timely delivery of goods to customers.

· Oversaw scheduling and route planning for a fleet of company-owned vehicles to optimize delivery performance and meet service deadlines.

· Coordinate with overnight and third-party courier services including DHL, UPS, DSV, Kuehne+Nagel and other parcel networks to ensure timely distribution.

· Booking delivery jobs with sub-contractors and warehouses to ensure they are delivered within agreed timeline.

· Organized regular maintenance, inspections, and repairs for company vehicles, ensuring all fleet assets remained roadworthy and compliant with safety regulations.

· Supervised and supported dispatch staff and drivers, implementing shift rotations, training programs, and compliance with workplace safety standards.

· Maintained accurate records for all dispatch and delivery activities, including manifests, delivery notes, proof of deliveries and tracking numbers.

· Collaborated closely with warehouse and customer service teams to resolve delivery issues and prioritize urgent shipments.

· Issued courier purchase orders using Tharstern Primo and accurately reconciled courier invoices against corresponding Purchase orders.

· Prepared shipping cost estimates for DHL and UPS shipments to support the sales team with accurate pricing.

· Created commercial invoices and comprehensive export documentation in line with international shipping regulations.

· Researched and identified cost-effective courier and freight providers, initiating and maintaining successful business relationships.

· Demonstrated strong ownership of assigned tasks, consistently meeting deadlines and ensuring service reliability.

· Processed and recorded supplier invoices, ensuring accuracy and compliance with purchase orders and company policies.

· Monitored and managed accounts payable, ensuring timely and accurate payments to vendors.

· Reconciled supplier statements and resolved discrepancies through effective communication and follow-up.

· Generated and issued customer sales invoices and monthly statements, ensuring billing accuracy and timely distribution.

· Monitored accounts receivable ledger, followed up on outstanding payments, and allocated customer receipts accordingly.

· Conducted regular bank and credit card reconciliations to maintain accurate financial records.

· Investigated and resolved customer and supplier queries to support smooth financial operations.

· Maintained accurate records of financial transactions in accounting systems such as Sage Line 50 and Tharstern Primo.

· Assisted with monthly closing procedures, including preparation of reports and reconciliation schedules.

· Supported the finance team with ad hoc tasks and contributed to improving processes related to cash flow and cost control.