Summary
Overview
Work History
Education
Skills
Availability
Languages
References
Timeline
Generic

Ulisses Gonçalves

Dublin

Summary

Friendly and dedicated individual with a strong desire to help others. I enjoy working with people, and I always strive to give my best to create positive experiences. I am committed to learning and constantly improving myself in a professional environment. Currently living in Ireland and studying English, with experience in elderly care and a solid background in customer service.

Overview

8
8
years of professional experience

Work History

Receptionist/Barista / Floor Staff / Kitchen Assistant

Ruby Molly Hotel
01.2024 - Current
  • Welcomed guests, supported check-ins, and served various coffee beverages.
  • Maintained a clean and organized environment in both dining and kitchen areas.
  • Prepared pastries and food items while assisting with kitchen operations.

Salesperson/Lead Salesperson / Manager

Chilli Beans
Brazil
01.2018 - 01.2024
  • Provided customer service, led the team, and managed store operations.
  • Trained staff and worked toward sales goals.
  • Gathered data on competitors' pricing, products, and promotional activities.
  • Collaborated with team members to develop effective sales plans.
  • Developed and implemented strategies to meet sales quotas.

Education

English Course -

Berlitz
Dublin

In Progress: -

HSE Land
AMRIC

Skills

  • Excellent communication;
  • Teamwork;
  • Organization;
  • Responsibility;
  • Manual Handling certified;
  • Time management;
  • Infection control

Availability

  • Monday to Friday - mornings and evenings,
  • Saturday and Sunday - full time

Languages

Portuguese
First Language
English
Upper Intermediate (B2)
B2
Spanish
Elementary (A2)
A2

References

References available upon request.

Timeline

Receptionist/Barista / Floor Staff / Kitchen Assistant

Ruby Molly Hotel
01.2024 - Current

Salesperson/Lead Salesperson / Manager

Chilli Beans
01.2018 - 01.2024

English Course -

Berlitz

In Progress: -

HSE Land

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Ulisses Gonçalves