Ulisses Gonçalves
Dublin
Summary
Friendly and dedicated individual with a strong desire to help others. I enjoy working with people, and I always strive to give my best to create positive experiences. I am committed to learning and constantly improving myself in a professional environment. Currently living in Ireland and studying English, with experience in elderly care and a solid background in customer service.
Overview
8
8
years of professional experience
Work History
Receptionist/Barista / Floor Staff / Kitchen Assistant
Ruby Molly Hotel
01.2024 - Current
- Welcomed guests, supported check-ins, and served various coffee beverages.
- Maintained a clean and organized environment in both dining and kitchen areas.
- Prepared pastries and food items while assisting with kitchen operations.
Salesperson/Lead Salesperson / Manager
Chilli Beans
Brazil
01.2018 - 01.2024
- Provided customer service, led the team, and managed store operations.
- Trained staff and worked toward sales goals.
- Gathered data on competitors' pricing, products, and promotional activities.
- Collaborated with team members to develop effective sales plans.
- Developed and implemented strategies to meet sales quotas.
Education
English Course -
Berlitz
DublinIn Progress: -
HSE Land
AMRICSkills
- Excellent communication;
- Teamwork;
- Organization;
- Responsibility;
- Manual Handling certified;
- Time management;
- Infection control
Availability
- Monday to Friday - mornings and evenings,
- Saturday and Sunday - full time
Languages
Portuguese
First Language
English
Upper Intermediate (B2)
B2
Spanish
Elementary (A2)
A2
References
References available upon request.
Timeline
Receptionist/Barista / Floor Staff / Kitchen Assistant
Ruby Molly Hotel
01.2024 - Current
Salesperson/Lead Salesperson / Manager
Chilli Beans
01.2018 - 01.2024
English Course -
Berlitz
In Progress: -
HSE Land
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