Experienced banking professional with over a decade of expertise in operations management, compliance, and financial risk analysis. Skilled in information systems audit and data protection.
Overview
15
15
years of professional experience
11
11
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Data Protection Officer
STEPHEN ALAEKWE & CO
05.2024 - Current
Enhanced data protection measures by implementing comprehensive security policies and procedures.
Stayed informed about industry trends and emerging threats related to data protection, proactively adapting organizational strategies as needed to stay ahead of evolving risks.
Developed staff training programs for best practices in handling sensitive information, resulting in decreased incidents of accidental data leaks.
Collaborated with legal, IT, and HR departments to establish a cohesive data protection strategy across the organization.
Educated employees on the importance of data protection, fostering a sense of collective ownership over safeguarding confidential information.
Branch Operations Manager
Union Bank of Nigeria PLC
4 2017 - 3 2023
Performed monthly compliance checks
Complied with regulatory guidelines and requirements
Forecasted trends and recommended improvements based on financial risk analyses
Engaged employees in business processes with positive motivational techniques
Consulted customers to boost product sales and services
Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies
Implemented service improvements to enhance sales cycle
Maintained friendly and professional customer interactions.
Head Teller
Ecobank Nigeria Ltd
05.2013 - 03.2017
Verified amount of cash in cash drawer against day's receipts, quickly identifying errors
Replenished ATM funds in empty canisters prior to validation process
Answered inquiries regarding checking and savings accounts and other related products
Created teller schedule to keep weekly and weekend shifts properly staffed
Executed wire transfers, stop payments and account transfers
Counted, verified and handled bank deposits and armored car transactions
Handled various accounting transactions
Maintained friendly and professional customer interactions.
Funds Transfer Officer
Keystone Bank Ltd (formerly Bank PHB)
05.2009 - 05.2013
Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes
Examined financial statements and records to collect important details and verify calculations
Operated computers programmed with accounting software to record, store and analyze information
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Improved operations through consistent hard work and dedication
Drove operational improvements which resulted in savings and improved profit margins
Monitored transactions and customer behavior to identify signs of fraud
Prepared bank deposits by compiling data from cashiers, verifying and balancing receipts and sending payment to banks.
Education
Bsc. Cell Biology and Genetics -
University of Lagos
Akoka, Lagos
09.2003 - 04.2008
West African Senior School Certificate Exam - undefined
ISACA - Information Systems Audit and Control Association
Timeline
Data Protection Officer
STEPHEN ALAEKWE & CO
05.2024 - Current
Head Teller
Ecobank Nigeria Ltd
05.2013 - 03.2017
Funds Transfer Officer
Keystone Bank Ltd (formerly Bank PHB)
05.2009 - 05.2013
Bsc. Cell Biology and Genetics -
University of Lagos
09.2003 - 04.2008
West African Senior School Certificate Exam - undefined
Igbinedion Education Center
09.1995 - 05.2001
Secondary School Certificate - undefined
Providence Nursery and Prinary School
09.1994 - 05.1995
Branch Operations Manager
Union Bank of Nigeria PLC
4 2017 - 3 2023
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