Ubaldina Fernandes
Crumlin
Summary
Highly motivated professional with a proven track record of achieving organizational targets through dedication and a strong work ethic. Committed to continuous self-improvement and contributing to the success of the organization.
Overview
6
6
years of professional experience
Work History
Cleaner
Mitie
Dublin
06.2024 - Current
- Works at the Dublin Airport as a cleaner
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Washed windows both inside and outside of the facility.
- Provided assistance with laundry services when needed.
- Polished furniture to remove dust and dirt buildup.
Warehouse worker
Masterlink Logistics
Dublin
02.2024 - 05.2024
Junior Assistant
Manappuram Finance Limited
Margao
05.2019 - 01.2024
- Cashier, numeracy skills, teamwork, handling customers and their grievances, publishing job advertisement, marketing, customer background verification checks via phone calls and emails, checking purity of the gold, conducting employee training and interactive sessions, maintaining customer data, and updating customer records with changes in their address/contact information or changes in contract arrangements, assisting in the auction of gold and maintaining the data, handling any incoming/outgoing telephone queries relating to gold loan, and reminding customers about gold loan interest payment, handling banking transactions.
- Answered incoming calls in a professional manner.
- Prepared reports, presentations, documents, and spreadsheets using Microsoft Office Suite.
- Performed general clerical duties such as photocopying, faxing, mailing packages .
- Assisted senior staff with administrative tasks and projects.
- Provided customer service support to internal and external customers over the phone and in person.
- Participated in team meetings to discuss progress on projects and brainstorm ideas for improvement.
- Maintained confidentiality when dealing with sensitive information pertaining to clients or employees.
- Entered data into databases accurately and efficiently.
- Ensured compliance with all applicable laws and regulations relating to the operation of the office, department, facility.
- Processed incoming mail on a daily basis ensuring prompt delivery of materials to appropriate personnel.
- Conducted research as requested by senior staff members.
- Greeted visitors warmly upon arrival at the office, department, facility.
- Filed paperwork and kept system neat and organized.
Accounts cum Audit trainee
Rege Kunkolienkar and Angle Chartered Accountant
Margao
08.2018 - 12.2018
- Maintaining company files, handling company petty cash, monthly expense report, Preparation of GST statement and filling GST online, Documents auditing, tally entries and other office work, Filling other forms such as PAN card, Depositing and withdrawing cash from the bank along with other banking transactions (such as NEFT, cheque/cash deposit), Good knowledge of tally ERP 9 used by the current company working
Education
Bachelor of Commerce (Accounts) -
Goa University
Goa, IN04.2018
HSSC (Commerce) -
Goa University
Goa, IN04.2015
Skills
- Financial Reporting
- Cash Management
- Effective Time Management
- Interpersonal Communication
- Analytical Skills
- Persuasion
- Negotiation
- Critical Thinking
- Conflict Resolution
- Decision Making
- Self Discipline
- Creative
- Customer Service
- Accounts Payable
- Accounts Receivables
- MS-Office
- MS-Excel
- MS-Powerpoint
- MS-Access
- Corel Draw
- Tally ERP9
- Chemical Handling
- Housekeeping
- Exceptional time management
Skills
Financial Reporting, cash management, Effective Time Management, Interpersonal Communication, Analytical Skills, Persuasion, Negotiation, Critical Thinking, Conflict Resolution, Decision Making, Self Discipline, Creative, customer service, accounts payable, accounts receivables, MS-office, MS-Excel, MS-Powerpoint, MS-Access, Corel draw, Tally ERP.9
Personal Information
Nationality: EU National
Languages
- English
- Hindi
- Konkani
Timeline
Cleaner
Mitie
06.2024 - Current
Warehouse worker
Masterlink Logistics
02.2024 - 05.2024
Junior Assistant
Manappuram Finance Limited
05.2019 - 01.2024
Accounts cum Audit trainee
Rege Kunkolienkar and Angle Chartered Accountant
08.2018 - 12.2018
Bachelor of Commerce (Accounts) -
Goa University
HSSC (Commerce) -
Goa University
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