TYESHA BURKS
Hesperia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated, dependable professional with a history of Excellent customer relations. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
17
17
years of professional experience
1
1
Certification
Work History
School Bus Monitor
Snowline Joint School District
12.2024 - Current
- Assisted in maintaining an orderly and safe environment for students while traveling to and from school.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
- Ensured timely pick-up and drop-off of students by effectively communicating with the bus driver regarding route changes or adjustments.
- Worked with bus driver and parents to meet specialized needs of passengers.
- Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
- Supervised and assisted special-needs passengers, offering individual adult attention during transport.
Office Manager
INFINITY 360 HOME CARE, LLC
08.2019 - Current
Administrator
Penny Lane Senior Care Services
05.2013 - 07.2019
- Anticipated and prepared required materials for meetings
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
- Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs
- Managed office operations while scheduling appointments for department managers
- Oversaw process improvement initiatives
- Executed training programs
- Conferred with supervisor to discuss patient condition and medical care
Bus Driver
Azusa USD
01.2008 - 03.2013
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Approved regular payroll submissions for employees
- Evaluated employee records and productivity to complete employee evaluations
- Coached new hires on company processes while managing employees to achieve maximum production
- Worked well in a team setting, providing support and guidance
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
- Established team priorities, maintained schedules and monitored performance
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety
- Transported passengers safely along prescribed routes according to tight schedules
- Performed bus driving duties while keeping student safety in mind to maintain good safety record
- Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations
- Maintained CA driver's license to enable legal operation of school buses for student transport, field trips and other purposes
- Conducted pre-trip inspections of bus for safe operation
- Followed schedules precisely to completely daily routes
- Inspected emergency equipment and verified safe working order for student and driver use
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria
- Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road
Education
Certificate - Medical Assistant
Riverside Adult School
Riverside, CA06.2015
GED -
Long Beach Adult School
Long Beach, CA11.1996
Skills
- Operations management
- Excellent multi-tasking ability
- Shift Scheduling
- Clerical Support
- Customer Relations
- Mail handling
- Customer Service
- Hiring and Training
- Staff Management
- Employee Supervision
- Staff hiring
- Office Management
- Strong work ethic
- Customer service
- Team building and leadership
- Office administration
- Child supervision
- Scheduling and calendar management
- New hire onboarding
- Payroll processing
- Staff management
- Recordkeeping and file management
- Safety-focused
- Office management
Certification
CM - Certified Office & Administrative Management Certification
Timeline
School Bus Monitor
Snowline Joint School District
12.2024 - Current
Office Manager
INFINITY 360 HOME CARE, LLC
08.2019 - Current
Administrator
Penny Lane Senior Care Services
05.2013 - 07.2019
Bus Driver
Azusa USD
01.2008 - 03.2013
GED -
Long Beach Adult School
Certificate - Medical Assistant
Riverside Adult School
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