Summary
Overview
Work history
Education
Skills
Timeline
Generic
Tutkucan Gizli

Tutkucan Gizli

Dublin,Ireland

Summary

  • Stamp 4 Visa - Permanent Residency in Ireland.


Accomplished professional with expertise in Microsoft Office Suite, Zendesk, SAP, and fraud process. Demonstrated proficiency in enhancing customer experience and managing projects effectively. Adept at utilising technical skills to streamline operations and drive efficiency. Committed to leveraging extensive knowledge to achieve organisational goals and deliver exceptional results.

Overview

11
11
years of professional experience

Work history

Amazon FBA Seller

Self Employer
02.2024 - Current

Managing product research, sourcing and international sales in the US, Australia and Canada Markets.

Performing profit-loss analysis, cost optimisation and coordinating customs and logistics processes.

Ensuring customers satisfaction and on-time delivery through Amazon FBI services.

Breakfast Manager

Miona Limited
Dublin, Ireland
02.2022 - Current

Managed daily breakfast service operations.

Food sourcing and inventory control.

Trained staff and improved customers service.

Ensured compliance with health and safety standards.

Volunteering Leader

Youth Station
Dublin, Ireland
01.2024 - 07.2024

Led integration projects between Irish and Turkish communities.

Developed a leadership-focused programme for the Turkish diaspora.

Promoted intercultural dialogue and provided mentorship.

Operation Social Media Specialist

BtcTurk
Istanbul, Turkey
10.2019 - 11.2021

Analysed customers complaints and requests received through social media.

Researched new cryptocurrencies to be listed on the system and managed their promotion.

Closely followed blockchain technology to contribute to system.

Conducted fraud investigation and analysed suspicious activities.

Intern

Kumport Port Services and Logistics Industry
Istanbul, Turkey
07.2019 - 09.2019

Supplier Management

Material and Service Procurement

Contract and Price

Issuing Invoices

Intern

TCDD Halkali Customs Directorate
Istanbul, Turkey
09.2014 - 06.2015

Involved in operational risk management, supply chain, procurement and planning.

Education

Bachelor of Business Administration - International Trade, Logistics and Business Management

Çanakkale 18 Mart University
Turkey
09/2015 - 09/2019

Language Course -

Twin English Centre
Ireland, Dublin
11/2021 - 05/2022

Language Course -

Berlitz Dublin
Ireland, Dublin
07/2022 - 01/2023

Skills

Microsoft Office Suite

Zendesk

SQL

SAP

Fraud Process

Customer Experience

Project Management


Timeline

Amazon FBA Seller

Self Employer
02.2024 - Current

Volunteering Leader

Youth Station
01.2024 - 07.2024

Breakfast Manager

Miona Limited
02.2022 - Current

Operation Social Media Specialist

BtcTurk
10.2019 - 11.2021

Intern

Kumport Port Services and Logistics Industry
07.2019 - 09.2019

Intern

TCDD Halkali Customs Directorate
09.2014 - 06.2015

Bachelor of Business Administration - International Trade, Logistics and Business Management

Çanakkale 18 Mart University
09/2015 - 09/2019

Language Course -

Twin English Centre
11/2021 - 05/2022

Language Course -

Berlitz Dublin
07/2022 - 01/2023
Tutkucan Gizli