Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Tuguldur Azzaya

Dublin

Summary

Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.

Overview

2
2
years of professional experience
3
3
Certification

Work History

Head Waiter

Six By Nico
Dublin, Ireland
09.2023 - Current
  • Provided warm and friendly welcome to patrons, guiding them to assigned tables.
  • Attentive to dietary requirements and allergens when taking food and drink orders.
  • Managed sections and tables, accurately ensuring timely delivery of orders to ensure customer satisfaction.
  • Handled various modes of payment including cash and card, while effectively facilitating promotional offers and discounts.
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Provided detailed explanations of our 6-course food selection as well as recommended wine pairings to enhance customers' dining experience.

Conference and Banqueting Assistant

Clontarf Castle Hotel
Dublin , Ireland
05.2023 - 09.2024
  • Maintained cleanliness of conference and banqueting areas pre, during, and post events.
  • Assisted with food preparation tasks, including plating dishes and assembling buffet items as needed.
  • Dealt with any queries from guests or staff in a polite and professional manner.
  • Managed setup and arrangement of tables, chairs, audiovisual equipment, decorations, and catering supplies for conferences and banquets.
  • Responded quickly and efficiently to any complaints or issues which arose during events.

Food Runner

Yulong Chinese Restaurant
Ulaanbaatar, Mongolia
06.2022 - 03.2023
  • Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
  • Delivered food to guests in a timely manner while following safety protocols.
  • Ensured that all orders were correct before leaving the kitchen area.
  • Provided assistance with clearing plates from tables after meals were completed.
  • Organized food orders and ensured accuracy of items served to customers.

Education

Bachelor of Science - Bachelors of Honors in Computer Science

CCT College
Dublin, Ireland
09-2028

Skills

  • High-volume dining
  • Point of Sale (POS) system operations
  • Upselling techniques
  • Wine pairing
  • Wine Knowledge
  • Order Taking
  • Order Accuracy
  • Coffee grinding
  • Food Running

Certification

  • Food Safety
  • Health and Safety Level 2
  • COSHH

Languages

Mongolian
First Language
English
Advanced (C1)
C1
Chinese (Mandarin)
Upper Intermediate (B2)
B2

References

References available upon request.

Timeline

Head Waiter

Six By Nico
09.2023 - Current

Conference and Banqueting Assistant

Clontarf Castle Hotel
05.2023 - 09.2024

Food Runner

Yulong Chinese Restaurant
06.2022 - 03.2023

Bachelor of Science - Bachelors of Honors in Computer Science

CCT College

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Tuguldur Azzaya