Toni O'Connor
Cork,Ireland
Summary
Reliable professional with proactive approach to achieving excellence. Demonstrates strong problem-solving abilities and effective teamwork, complemented by solid foundation in quality control and operational procedures. Dedicated to enhancing efficiency and ensuring high standards of product quality.
Overview
6
6
years of professional experience
Work history
Reception assistant
Doctor 1.618
Cork
2019.03 - Current
- Maintained clean reception area to provide welcoming atmosphere for guests.
- Managed front desk duties, ensuring smooth operations.
- Resolved guest complaints in a timely manner ensuring satisfaction and repeat business.
- Handled sensitive information with confidentiality, maintaining trust within the organisation.
- Compiled and updated records for easy access and retrieval.
- Handled cash transactions accurately eliminating discrepancies in financial records.
- Provided detailed information about company services helping customers make informed decisions.
- Accepted accountability for all assigned building keys, master keys and access cards.
Barista
Natural Foods Bakery
Cork
2024.05 - 2024.09
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Enhanced efficiency by keeping work areas tidy and well-stocked.
- Assisted in inventory control measures for effective stock management.
- Collaborated with team members during busy periods improving workflow efficiency.
Bartender waiter
Wetherspoons
Cork
2020.09 - 2021.03
- Built rapport with patrons for improved customer experience.
- Worked collaboratively within a team to ensure smooth operation during peak hours.
- Utilised POS systems efficiently to process orders quickly.
- Kept customers satisfied with timely service delivery.
Education
Mechanical Engineering
Munster Technological University
Cork 2024.09 -
Mathematical sciences
University College Cork
Cork 2021.09 - 2024.05
Leaving Certificate -
Colaiste An Phiarsaigh
2014.09 - 2020.06
Skills
- Data entry proficiency
- Technology savviness
- Basic bookkeeping
- Spreadsheet creation
- Supply inventory maintenance
- Cash handling
- Empathy and understanding
- Patience and tolerance
- Bilingual
Timeline
Mechanical Engineering
Munster Technological University
2024.09 -
Barista
Natural Foods Bakery
2024.05 - 2024.09
Mathematical sciences
University College Cork
2021.09 - 2024.05
Bartender waiter
Wetherspoons
2020.09 - 2021.03
Reception assistant
Doctor 1.618
2019.03 - Current
Leaving Certificate -
Colaiste An Phiarsaigh
2014.09 - 2020.06