Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Tseepilmaa Tumennyam

Tseepilmaa Tumennyam

Limerick

Summary

Customer-focused service professional with nearly 5 years of experience in the service industry. Passionate about delivering high quality customer service and creating positive experience for every guest. Highly motivated friendly and eager to work in an international and multicultural environment such as Emirates Cabin Crew.

Currently studying English and working in food industry as a waitress in Irish traditional restaurant over 1 year.

Overview

7
7
years of professional experience

Work History

WAITRESS

ENZO
LIMERICK
12.2024 - Current

Irish Traditional Restaurant – Ireland

• Provided friendly and attentive service to international customers in a fast-paced environment, accurately taking food and beverage orders, supporting a multicultural team during busy periods, and maintaining high standards of cleanliness, hygiene, and safety.

Customer Service Branch Manager

skytel LLC
ULAANBAATAR
06.2022 - 01.2024
  • Supervised daily branch operations, trained and supported customer service staff, and managed customer complaints while ensuring high service standards and consistent compliance with company policies and procedures.

Customer Service Staff Member

skytel LLC
ULAANBAATAR
01.2021 - 05.2022

• Provided face-to-face customer service, responded to customer needs efficiently, and worked with the team to ensure smooth daily operations.

Call Center Operator

skytel LLC
ULAANBAATAR
06.2019 - 01.2020

Managed a high volume of customer calls, answered customer inquiries, and resolved complaints professionally while following company procedures.

Education

Bachelor of Tourism And Hospitality Management

Ikh Zasag International University
Ulaanbaatar Mongolia
05-2021

High School Diploma -

76th High School
Ulaanbaatar Mongolia
05-2017

Skills

Customer service and passenger care

Clean and professional communication

Team work in multicultural environment

Safety awareness and responsibility

Problem solving under pressure

Time management and flexibility

English communication

Languages

English
Upper Intermediate (B2)
B2

Timeline

WAITRESS

ENZO
12.2024 - Current

Customer Service Branch Manager

skytel LLC
06.2022 - 01.2024

Customer Service Staff Member

skytel LLC
01.2021 - 05.2022

Call Center Operator

skytel LLC
06.2019 - 01.2020

Bachelor of Tourism And Hospitality Management

Ikh Zasag International University

High School Diploma -

76th High School
Tseepilmaa Tumennyam