

Customer-focused service professional with nearly 5 years of experience in the service industry. Passionate about delivering high quality customer service and creating positive experience for every guest. Highly motivated friendly and eager to work in an international and multicultural environment such as Emirates Cabin Crew.
Currently studying English and working in food industry as a waitress in Irish traditional restaurant over 1 year.
Irish Traditional Restaurant – Ireland
• Provided friendly and attentive service to international customers in a fast-paced environment, accurately taking food and beverage orders, supporting a multicultural team during busy periods, and maintaining high standards of cleanliness, hygiene, and safety.
• Provided face-to-face customer service, responded to customer needs efficiently, and worked with the team to ensure smooth daily operations.
Managed a high volume of customer calls, answered customer inquiries, and resolved complaints professionally while following company procedures.
Customer service and passenger care
Clean and professional communication
Team work in multicultural environment
Safety awareness and responsibility
Problem solving under pressure
Time management and flexibility
English communication