Trisha Darcy
Dublin
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Clerical Officer
Department of Foreign Affairs
Co, Dublin
04.2023 - 05.2024
- Assisted customers with passport applications and provided advice on the necessary documentation.
- Verified customer identity documents to ensure accuracy of information before processing passport applications.
- Processed applications for passports, visas, and other travel documents in a timely manner.
- Advised customers on the requirements for obtaining a passport or visa.
- Provided explanations of government regulations regarding international travel.
- Maintained accurate records of all passport applications and their status.
- Ensured compliance with applicable laws, regulations, and policies related to passport processing.
- Reviewed application forms for completeness and accuracy prior to submitting them for approval.
- Responded promptly to customer inquiries about passport processing procedures and timelines.
- Evaluated photographs submitted with passport applications according to established guidelines.
- Issued passports upon completion of application processes.
- Processed payments from customers for passports and other services rendered.
- Reviewed immigration documentation for validity and asked targeted questions of each individual.
Bar Tender/Hotel Waiter
Harp Bar/Carnegie Court Hotel
Co, Dublin
12.2019 - 05.2023
- Developed and maintained relationships with existing and potential customers to ensure successful tenders.
- Drafted tender submissions in accordance with customer requirements, including responding to requests for information.
- Attended regular training sessions on topics such as food safety and alcohol awareness.
- Provided assistance to other team members whenever necessary or requested by management.
- Stocked glasses, silverware, linens, dishes prior to opening restaurant for business.
- Delivered pleasant guest experiences with friendly service and caring demeanor.
- Maintained clean, neat and professional uniform to promote positive corporate image.
- Took telephone orders, billed items to rooms and communicated orders to kitchen.
- Prepared for busy periods by restocking stations and maintaining clean work areas.
Sales Executive
Boots Ireland
Dublin
05.2018 - 07.2019
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Cultivated relationships with existing customers to encourage repeat business.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
Barista
DAA Dublin Airport
Dublin
07.2013 - 01.2017
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Identified new potential markets and developed plans for targeting them.
- Generated reports summarizing sales performance metrics and presented findings to management team.
- Developed pricing strategies that maximized profits while remaining competitive in the market.
Bar Tender
Graingers The Manor Inn
Co, Dublin
05.2009 - 03.2013
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Trained junior sales staff on techniques for improving customer service experience.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
High School Diploma -
St Finians Community Collage
Swords, Co Dublin06-2005
Skills
- Documentation And Reporting
- Typing Speed
- Meeting Coordination
- Confidentiality handling
- File and records maintenance
- Proofreading documents
- Payment Processing
- Customer Needs Assessment
- Product Sales
- Sales Goals Attainment
- Cash Register Operation
Timeline
Clerical Officer
Department of Foreign Affairs
04.2023 - 05.2024
Bar Tender/Hotel Waiter
Harp Bar/Carnegie Court Hotel
12.2019 - 05.2023
Sales Executive
Boots Ireland
05.2018 - 07.2019
Barista
DAA Dublin Airport
07.2013 - 01.2017
Bar Tender
Graingers The Manor Inn
05.2009 - 03.2013
High School Diploma -
St Finians Community Collage
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