Trish Baldwin
Fort Lorenzo ,County Galway
Summary
Dedicated professional with a calm demeanour and exceptional attention to detail, adept at appointment schedule management. Demonstrates strong organisational skills and a commitment to efficiency, ensuring seamless operations in fast-paced environments. Aspires to leverage these competencies in roles that demand precision and reliability.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
11
11
years of professional experience
Work history
Private Nanny
Miller Family
Franklin, Massachusetts, United States
2004.10 - 2008.12
- Managed challenging behaviours calmly, promoting emotional maturity in children.
- Developed a strong rapport with the children, fostering a trusting relationship.
- Promoted good behaviour through positive reinforcement strategies.
- Coordinated family travel logistics during holidays, ensuring smooth transitions, maintaining transparency in care provided.
- Communicated regularly with parents about daily activities and behaviours observed-maintaining transparency in care provided.
- Fostered a nurturing environment with engaging, age-appropriate activities.
- Administered medication as directed by parents, ensuring proper health management.
- Developed strong rapport with the children, fostering a trusting relationship.
- Organised play dates for social development.
- Coordinated family travel logistics during holidays-ensuring smooth transitions.
- Managed children's schedules to ensure timely attendance at school and extracurricular activities.
- Prepared nutritious meals for improved health.
- Transported children safely to various appointments and engagements.
- Performed day-to-day errands during school hours, including shopping, cleaning and laundry, to flexibly cater to parents' needs.
- Supported families on holidays and trips with additional supervision, escorting children to activities and clubs.
Restaurant/Bar Manager
The Pour House
Boston, United States
1998.02 - 2004.09
- Managed staffing rosters of 50-plus employees, ensuring optimal coverage during busy periods.
- Monitored food preparation processes, maintaining consistency in meal quality.
- Handled cash transactions, ensuring accurate bookkeeping at all times.
- Organised special events, drawing in new customers.
- Ensured compliance with licensing laws pertaining to alcohol sales.
- Negotiated with suppliers for better pricing on food and beverage orders.
- Fostered a positive work environment leading to low employee turnover rates.
- Collaborated with kitchen staff effectively managing service flow during peak hours.
- Streamlined operations to reduce wait times during peak hours.
- Trained new staff members effectively resulting in quicker acclimation to job roles.
- Maintained high standards of hygiene and cleanliness across the restaurant and bar area.
- Tracked inventory levels to prevent shortages of key supplies or ingredients.
- Boosted staff morale with regular team-building activities.
- Led bar and events operations, collaborating with owner to enhance business success.
- Ordered beverage and equipment stock by analysing sales and customer trends.
- Interviewed, hired and trained staff on best bar practices, maintaining highly efficient service teams.
Food and Beverage Manager
Hyatt Hotel
Boston, United States
1997.11 - 1998.02
- Conducted regular inspections of restaurant facilities to maintain health and safety compliance.
- Streamlined inventory management processes, reducing waste whilst maximising profit margins.
- Liaised with suppliers for timely delivery of fresh ingredients, ensuring optimal stock levels at all times.
- Enhanced customer satisfaction by implementing innovative food and beverage menus.
- Optimised table arrangements to enhance the dining experience and increase seating capacity during peak hours.e l times.
- Trained new staff members on company policies, ensuring consistent service standards.
- Coordinated daily briefings with service team members to discuss special requirements or reservations for the day.
- Optimised table arrangements to enhance dining experience and increase seating capacity during peak hours.
Education
Bachelor of Science - Funeral Management
Mt. Ida College
Newton, Massachusetts, United States 09/1994 - 05/1997
Bachelor of Science - Aviation
Bridgewater State University
United States 09/1991 - 05/1994
Skills
- Attention to Detail
- Calm demeanour
- Leadership in diverse environments
- Inspiring motivation
- Customer relationship management
- Mentoring and coaching
- Time efficiency
- Communication proficiency
Custom
The gaps in my CV are the years I nurtured and raised my two daughters. Being able to stay at home, care for, educate, and parent were the best years. I have gained a wealth of skills and knowledge through being a mother. It may not show on a CV, but it has been invaluable.
Timeline
Private Nanny
Miller Family
2004.10 - 2008.12
Restaurant/Bar Manager
The Pour House
1998.02 - 2004.09
Food and Beverage Manager
Hyatt Hotel
1997.11 - 1998.02
Bachelor of Science - Funeral Management
Mt. Ida College
09/1994 - 05/1997
Bachelor of Science - Aviation
Bridgewater State University
09/1991 - 05/1994