Tracy O'Shaughnessy MAPCP
Kilrush,Clare
Summary
Compassionate and client-centred pre-accredited counsellor (APCP) with over two years of experience providing one-to-one therapeutic support to both adolescents and adults across school and online settings. Skilled in integrating trauma-informed, person-centred, CBT, DBT, EFT, mindfulness-based, and solution-focused approaches to promote emotional wellbeing, resilience, and self-awareness.
Experienced in risk assessment, crisis intervention, and collaborative teamwork within multi-disciplinary teams to ensure holistic client care. Dedicated to ongoing clinical supervision, reflective practice, and continuing professional development, with a deep commitment to creating a safe, empathic, and empowering environment for clients in distress.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Stock controller
Tesco Superstore
Kilrush, Clare
02.2017 - Current
- Ensured accuracy in stock control, pricing, and inventory management, maintaining compliance with company standards.
- Conducted regular audits, monitored discrepancies, and implemented corrective actions to improve efficiency.
- Collaborated with management and colleagues to maintain smooth operational flow and timely replenishment of stock.
- Produced clear and accurate reports.
- Demonstrated strong attention to detail, organisation, and communication skills transferable to professional and client-facing settings.
Pre-Accredited Counsellor/Psychotherapist
Turn2Me
Remote, Ireland
11.2023 - 07.2025
- Provided one-to-one online counselling to adults experiencing anxiety, depression, trauma, bipolar disorder, and suicidal ideation, as well as survivors of emotional and sexual abuse.
- Integrated CBT, DBT, solution-focused, mindfulness-based, and person-centred techniques to promote emotional stability and self-awareness.
- Administered and interpreted PHQ-9 and GAD-7 assessments to monitor client progress and inform therapeutic direction.
- Developed safety plans and collaborated with the Turn2Me clinical team to ensure appropriate risk management and client well-being.
- Supported clients in developing coping skills, improving resilience, and managing distress through collaborative goal setting.
- Maintained accurate, confidential case notes and adhered to ethical and professional standards.
- Regularly engaged in clinical supervision and reflective practice to enhance awareness and client outcomes.
Student Counsellor/Psychotherapist
Kilrush Community School
Kilrush, Co.Clare, Ireland
10.2022 - 06.2023
- Delivered therapeutic interventions and well-being support for adolescents aged 13-15 as part of the School Completion Programme, targeting students at risk of early school leaving.
- Facilitated group-based sessions focused on emotional regulation, self-esteem, and social connection.
- Provided individual support sessions using person-centred, solution-focused, DBT, and mindfulness-based approaches as well as targeted interventions.
- Collaborated with teachers, guidance counsellors, and pastoral care staff within a multi-disciplinary team to support student wellbeing.
- Maintained appropriate records and engaged in supervision and reflective practice to ensure ethical and effective therapeutic delivery.
Education
Honours Bachelor Degree - NFQ Level 8 - Counselling & Psychotherapy
Irish College Of Humanities & Applied Sciences
Limerick 09.2023 - 07.2025
Ordinary Bachelor Degree - NFQ Level 7 - Counselling & Psychotherapy with Youth Studies
Kilrush Community School
Limerick 09.2020 - 05.2023
QQI Level 5 - Applied Social Studies
Limerick College of Further Education
Limerick 09.2015 - 06.2016
Skills
Retail & Operations
- Stock control software mastery & inventory tracking
- Data entry & audit accuracy
- Team collaboration & time management
- Customer service & problem solving
- Attention to detail & Reliability
- Returns handling & recall management
- Strong multitasking skills
Counselling
- Therapeutic rapport building, active listening, empathic communication, & creating a safe non-judgemental space for clients
- Trauma-Informed and person-centred practice
- Experience working with adolescents and adults across diverse presentations
- Collaboration with multi-disciplinary teams supporting adult and student wellbeing
- Experience integrating EFT, DBT, CBT, mindfulness-based, and solution-focused techniques to support clients in emotional regulation, resilience, and crisis intervention
- Regular participation in clinical and group supervision
- Committed to ongoing CPD and professional development
- Confidential record-keeping & ethical awareness
- Case note documentation, risk assesment, & safety planning
- Non-judgmental, professional attitude
Certification
- Pre-Accredited Member, Association of Professional Counsellors and Psychotherapists in Ireland, (APCP), (January 2025-current)
- QPR Suicide Prevention, Haven Hub, Ireland (2021)
- Introduction to Children First, Tusla Child and Family Agency, Ireland (2022)
- Recognising and Responding to the impacts of Domestic Abuse on Women - Women's Aid, Ireland (2025) (CPD Training)
- Lets Talk About Suicide - HSE National Office for Suicide Prevention, Ireland, (2025) (CPD Training)
- Introduction to Adolescent Mental Health,, The Open University, Ireland, (2025) (CPD Training)
Affiliations
- Personal development & Mindfulness practice
- Fitness & Wellbeing
- Creative Journaling and reflective writing
- Connecting with friends, and family
References
References available upon request.
Timeline
Pre-Accredited Counsellor/Psychotherapist
Turn2Me
11.2023 - 07.2025
Honours Bachelor Degree - NFQ Level 8 - Counselling & Psychotherapy
Irish College Of Humanities & Applied Sciences
09.2023 - 07.2025
Student Counsellor/Psychotherapist
Kilrush Community School
10.2022 - 06.2023
Ordinary Bachelor Degree - NFQ Level 7 - Counselling & Psychotherapy with Youth Studies
Kilrush Community School
09.2020 - 05.2023
Stock controller
Tesco Superstore
02.2017 - Current
QQI Level 5 - Applied Social Studies
Limerick College of Further Education
09.2015 - 06.2016