Tracey McDonagh
Co. Meath,Ireland
Summary
Experienced aviation professional with expertise in medical emergency handling and flight safety training. Demonstrates comprehensive decision-making skills and disruption control competence, ensuring passenger safety and satisfaction. Proficient in emergency procedures, cabin equipment maintenance supervision, and handling passenger queries. Possesses a strong knowledge of aviation law, aiming to enhance operational efficiency and safety standards within the industry.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
30
30
years of professional experience
Work history
Cabin crew manager
TUI Airways
Dublin, Leinster
03.1996 - 10.2025
- Developed emergency procedures to enhance passenger safety onboard flights.
- Reviewed cabin crew performance, identifying areas for improvement.
- Managed disruption handling, minimising inconvenience for passengers.
- Handled passenger's queries and complaints for improved flight experience.
- Ensured compliance with safety regulations through thorough pre-flight checks.
- Administered basic medical care to distressed passengers and communicated with medical teams.
- Facilitated conflict resolution amongst crew, fostering a collaborative work environment.
- Performed rigorous pre-flight security checks and maintained cabin cleanliness.
Education
First Aid training biannually - First aid
TUI Airways
Dublin 03/1996 - 05/2025
Skills
- Medical emergency handling
- Emergency procedures familiarity
- Handling passenger queries
- Cabin equipment maintenance supervision
- Flight safety training
- Knowledge of aviation law
- Disruption control competence
- Comprehensive decision-making
Affiliations
- Music & Theatre
- Hiking & Swimming
- Travel
Timeline
Cabin crew manager
TUI Airways
03.1996 - 10.2025
First Aid training biannually - First aid
TUI Airways
03/1996 - 05/2025