TONI ONEILL
Limerick
Summary
I consider myself a Motivated and detail-oriented administrative professional with strong experience in customer service, front-desk operations, and clerical support. Experienced in communicating with the public both in person , by telephone, and email. , email systems, and database management. Skilled in maintaining accurate records, supporting managers and colleagues, and delivering high-quality administrative and reception services in busy environments. Approaches work in a careful, organised, and methodical manner, ensuring accuracy and high standards at all times.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work History
Administrator/Beauty Therapist
Velvet Salons Group
Limerick
02.2024 - Current
- Communicating with clients daily, responding to queries in person by telephone and email.
- Managing reception desk and acting as first point of contact for the public.
- Scheduling appointments and maintaining accurate calendar systems.Using Microsoft Office, email systems, and booking databases on a daily basis.
- Maintaining accurate and confidential client records in an organised manner.
- Supporting management with administrative duties and routine accounts tasks including invoicing and petty cash.
- Ordering supplies, managing stock records, and maintaining documentation.
- Carrying out general clerical duties including filing, photocopying, answering/making calls, and handling correspondence.
- Working collaboratively with colleagues to ensure efficient service delivery.
Beauty Therapist and Front of House
Therapie clinic
Limerick
11.2023 - 02.2024
- Conducting consultations and maintaining detailed client treatment records.
- Managing appointment systems and updating databases accurately.
- Supporting clinic management with administrative and operational tasks.
- Ensuring high standards of customer care and professionalism at all times.
- Maintaining organised filing systems and ensuring documentation accuracy.
Senior Beauty Advisor
Giorgio Armani, Brown Thomas
Limerick
05.2022 - 11.2023
- Delivering exceptional customer service in a high-traffic retail environment.
- Advising customers and responding to product and service queries.
- Supporting management with team coordination and operational tasks.
- Monitoring performance and maintaining accurate sales records.
- Representing brand standards professionally and consistently.
Education
Level 6 - Special Education
Limerick College of Further Education
Limerick , Limerick 10.2025 - 12.2025
ITEC/CIBTAC Beauty Therapist - Beauty Therapy
Limerick College of Further Education
Limerick, Limerick, Ireland 09.2021 - 05.2022
Leaving Certificate -
Gaelcholáiste Luimnigh
09.2014 - 06.2020
Skills
- Customer Service & Public Communication
- Telephone & Email Handling
- Microsoft Office (Word, Excel)
- Database & Record Management
- General Clerical & Administrative Duties
- Appointment Scheduling & Calendar Management
- Filing & Document Organisation
- Routine Accounts & Invoicing Support
- Reception & Front Desk Operations
- Teamwork & Supporting Line Managers
- Attention to Detail & Accuracy
- Health, Safety & Compliance
Languages
Irish
Advanced
C1
Timeline
Level 6 - Special Education
Limerick College of Further Education
10.2025 - 12.2025
Administrator/Beauty Therapist
Velvet Salons Group
02.2024 - Current
Beauty Therapist and Front of House
Therapie clinic
11.2023 - 02.2024
Senior Beauty Advisor
Giorgio Armani, Brown Thomas
05.2022 - 11.2023
ITEC/CIBTAC Beauty Therapist - Beauty Therapy
Limerick College of Further Education
09.2021 - 05.2022
Leaving Certificate -
Gaelcholáiste Luimnigh
09.2014 - 06.2020