Tomasz Wacnik
Tralee,Ireland
Summary
Dedicated professional with a strong background in customer service and client communication. Proficient in Microsoft applications, product demonstration, and sales reporting. Demonstrated expertise in team leadership and stock management. Committed to leveraging skills to enhance operational efficiency and drive business success.
Overview
26
26
years of professional experience
9
9
years of post-secondary education
Work history
Sales executive
DOLE Ireland
Tralee, Co Kerry
2005.07 - Current
- Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
- Managed client relationships from early stages of sales process through to post-sales
- Maintained contact with customers throughout sales and pre-delivery process.
- Provided customers with price information and handled financial transactions.
- Delivered exceptional customer service, addressing customer queries and handling customer complaints.
- Placed customer orders, providing guidance on product delivery timeframes.
- Communicated with potential and existing customers in-person, over telephone and e-mail.
Cashier
Developed customer loyalty with excellent customer
Tralee, Co Kerry
2006.11 - 2008.02
- Balanced till at end of day, maintaining accurate records.
- Assisted customers with enquiries to enhance their shopping experience.
- Handled cash and card payments.
- Completed opening and closing procedures each day.
Sales consultant
PTK Centertel, Orange - Mobile Phone,
Stalowa Wola, Poland
2002.05 - 2005.06
- Dealt with customer queries effectively, maintaining high quality service standards.
- Provided high levels of in-store service, promptly resolving complaints to maintain customer satisfaction.
- Provided customers with price information and handled financial transactions.
- Communicated with potential and existing customers in-person and telephone.
Wholesale assistant, forklift and van driver
SC TRELA, Beer Wholesale
Nisko, Poland
1999.04 - 2001.05
- Loaded vans according to schedule deadlines, ensuring punctual departures for deliveries.
- Collected, documented and loaded goods.
- Ensured delivery paperwork was accurately completed.
- Drove van
Education
Certificate of Higher Education - Supervisory Management
FAS
Tralee, Co Kerry 2008.02 - 2008.04
Diploma of Higher Education - Technology and Economics
College Rzeszow
Rzeszow 1999.10 - 2003.06
Certificate of Higher Education - Electronics
Group of Trade School, Technical School
Stalowa Wola, Poland 1994.09 - 1999.06
Skills
- Customer Service
- Client communication
- Microsoft
- Product demonstration
- Sales reporting
- Team Leadership
- Stock management
Affiliations
- music, computer, sports, fishing
Languages
Polish
Native
Timeline
Certificate of Higher Education - Supervisory Management
FAS
2008.02 - 2008.04
Cashier
Developed customer loyalty with excellent customer
2006.11 - 2008.02
Sales executive
DOLE Ireland
2005.07 - Current
Sales consultant
PTK Centertel, Orange - Mobile Phone,
2002.05 - 2005.06
Diploma of Higher Education - Technology and Economics
College Rzeszow
1999.10 - 2003.06
Wholesale assistant, forklift and van driver
SC TRELA, Beer Wholesale
1999.04 - 2001.05
Certificate of Higher Education - Electronics
Group of Trade School, Technical School
1994.09 - 1999.06