Reading
Tom Dempsey
.
Cairns
Summary
I am a versatile and proactive professional with solid management experience and a diverse academic background in accounting, geography, and sociology. My accounting degree sharpens my analytical and financial management skills. With a degree in geography, I bring a unique understanding of spatial dynamics and environmental context to decision-making. My sociology background further enhances my ability to understand team dynamics and foster an inclusive, collaborative workplace. This blend of expertise allows me to approach challenges from multiple perspectives and drive innovative solutions in any business setting.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Assistant Manager
Bounce Hostel
06.2024 - Current
- Developed strong working relationships with staff, fostering a positive work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly
- Oversaw over 100 check-ins and checkouts daily
Teaching Assistant
Moriah College
12.2023 - 06.2024
- Supported classroom activities, tutoring, and reviewing work.
- Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.
- Utilized my expertise in Geography and Math's and worked closely with the students in these subjects
Manager
Scotch & Soda
05.2023 - 12.2023
- Team Leadership: Recruited, trained, scheduled, and supervised staff to maintain a high-performing team.
- Sales & Performance: Set sales targets, monitored performance, and implemented strategic initiatives to achieve and exceed goals.
- Customer Service: Addressed inquiries, resolved complaints, and provided exceptional service to enhance customer satisfaction.
- Data Analysis: Analyzed sales data, identified trends, and applied data-driven strategies to maximize profitability.
- Financial Oversight: Managed payroll, budgets, and expenses to meet financial objectives.
Team Leader
Brown Thomas & Arnotts
08.2021 - 09.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Education
Post-Graduate Diploma - Accounting
Technological University Dublin
Dublin, Ireland09-2021
Joint Major BA - Geography & Sociology
University College Dublin
Dublin09-2020
Skills
Team leadership
Problem-solving
Time management
Adaptability and flexibility
Team collaboration
Goal setting
Accomplishments
• Appointed School Prefect via an electoral process encompassing both the student and teaching bodies 2017
• I am a qualified rugby union coach and referee in both level 2 and 3 IRFU/Leinster courses
• Member of the SCT team 2017 and Vice-Captain of the Gerard’s Senior Academy East Coast league winning team 2017
• Winner of the inaugural 2022 Kwack Golf Competition.
Interests
Film
Travel
Timeline
Assistant Manager
Bounce Hostel
06.2024 - Current
Teaching Assistant
Moriah College
12.2023 - 06.2024
Manager
Scotch & Soda
05.2023 - 12.2023
Team Leader
Brown Thomas & Arnotts
08.2021 - 09.2022
Post-Graduate Diploma - Accounting
Technological University Dublin
Joint Major BA - Geography & Sociology
University College Dublin
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