Responsible for coordination, implementation, execution and completion of specific projects driving organisational change:
- Reviewed all processes within Farm Technologies UK and standardised and documented all critical processes.
- Develop and manage relationships with all key stakeholders in the division and country organsations.
- Created and presented business plans for new dealer acquisitions to the Farm Technologies Board.
- Create all retail pricing for the business working in collaboration with subject matter experts.
- Conduct training sessions for existing and new platforms with internal and external staff to ensure faster adoption.
- Worked closely with the dealers to identify areas of improvement in the customer experience process by analyzing processes and procedures.
- Managed small ad-hoc projects not FT UK but also GEA UK.
- Part of GlobalSAP roll out - conducted UATs with first go live country Ireland
- Manage ad-hoc projects for GEA UK.
- Recruitment
- Analyse data, both internal and external, to identify trends and disseminate for use by the relevant teams.
- Act as head of procurement failing a procurement function in Farm Technologies UK.
- Oversee efficient running of the sales support department including managing employees, overseeing all import/export activities, overseeing all procurement both direct and indirect.
- Support annual budget setting for FTUK and dealers as well as monthly forecasting.
- Continuously monitoring processes to improve operational processes and organizational efficiency.
- Developed and implemented strategic plans to ensure organizational goals were met.
- Created detailed business plans outlining timelines, goals, budgets, staffing needs and other requirements for potential new dealer acquisitions.
- Assessed employee performance against established benchmarks or targets.
- Managed local import/export operations, ensuring smooth coordination with vendors and stakeholders.
- Managed and supervised administrative operations.
- Conducted training both internally & externally on various systems & processes
- Regularly reviewed processes and procedures and updated to maximise efficiency
- Support the sales function to streamline activities, set up systems & procedures
- Appointed Local Export Manager for FT UK: Managed local import/export operations, ensuring smooth coordination with vendors and stakeholders.
- Creating/updating dealer agreements
- Analytics - sales, activities, project margins, deliveries, warranty, inventory
- Budget setting & monthly forecasting
- Inventory management across all sites
- Introduce and drive adoption of business tools such as globalCRM
- Creating integration plans for new acquisitions