Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Hobbies and Interests
References
Timeline
Generic

tim morley

Rockchapel co cork

Summary

Dedicated professional focused on delivering exceptional after-sales support and resolving customer complaints effectively. Champions a customer-centric approach to ensure client satisfaction and loyalty. Demonstrates strong problem-solving abilities to address challenges proactively.

Overview

27
27
years of professional experience

Work History

Owner MD

Abbey Mobility
Cork
07.2003 - Current

We supply, install, service, and maintain stair lifts and wheelchair lifts nationwide for private, commercial, and county councils, as well as a number of HSE organisations and disability advocacy enterprises in Ireland.

We also carry out county council grant work. I am a trained lift engineer, trained by most of Europe’s leading manufacturers of stair lifts and wheelchair lifts, such as Acorn, Platinum, Bespoke, Handicare, Thyssen, and wheelchair lift manufacturers like Wessex, Barduva, Pollock, Thyssen Krupp, Vimec, Cibes, and ILS.

  • Assisted customers by providing after-sales support and effectively resolving complaints.
  • Led team in delivering quality workmanship and encouraging collaboration among members.
  • Managed daily operations with emphasis on efficiency and resource allocation.

• Cultivated a loyal customer base by delivering exceptional after-sales support and handling complaints effectively.

• Led a team of employees, fostering a culture of excellence, teamwork, and continuous improvement.

• Directed daily operations with strong focus on efficiency and resource management.

• Engaged in continuous learning and professional development to stay ahead in industry trends and innovations.

• Oversaw day-to-day functioning of lift installations from delivery to site to client handover.

Foreman Carpenter

Obar Construction, Sisk, Fleming Construction
Cork
05.1999 - 01.2003
  • Foreman carpenter in large construction company specialized in concrete and steel buildings, large bridges, treatment plants, and high-rise apartment blocks, hotels etc.
  • Foreman with a large number of employees and subcontractors.

Education

Junior and senior trades - carpentry and joinery

Fas
Cork
09.1994

Leaving cert -

boherbue
Mallow, Co Cork
01.1994

Skills

  • Excellent time keeper, willing and dedicated
  • Loves a challenge and can be very focused
  • Ability to problem solve and find a solution
  • Good understanding of people's needs and willingness to go over and above to ensure client satisfaction

Accomplishments

  • In 2020, nominated and won an award in the All Ireland Business Awards in Dublin, awarded this accolade on 2 other occasions.
  • Currently the only small lift company to ever attain this award 3 times.
  • Rebuilt several classic cars, with 2 featured in different magazines.
  • Chairman of Lombardstown and Glantane Gun Club for the last 10 years.
  • Previously an assistant safety officer with the NARGC, where I was a gun safety instructor.

Languages

German

Hobbies and Interests

  • Enjoy hunting since childhood, currently enjoy clay pigeon and target shooting.
  • Collection of classic cars which I have rebuilt and modified over the years.
  • Currently rebuilding a one-of-a-kind Opel Calibra pick-up.
  • Long-time Opel/Vauxhall fan since the early 80s.

References

References available upon request.

Timeline

Owner MD

Abbey Mobility
07.2003 - Current

Foreman Carpenter

Obar Construction, Sisk, Fleming Construction
05.1999 - 01.2003

Junior and senior trades - carpentry and joinery

Fas

Leaving cert -

boherbue
tim morley