
Dedicated professional focused on delivering exceptional after-sales support and resolving customer complaints effectively. Champions a customer-centric approach to ensure client satisfaction and loyalty. Demonstrates strong problem-solving abilities to address challenges proactively.
We supply, install, service, and maintain stair lifts and wheelchair lifts nationwide for private, commercial, and county councils, as well as a number of HSE organisations and disability advocacy enterprises in Ireland.
We also carry out county council grant work. I am a trained lift engineer, trained by most of Europe’s leading manufacturers of stair lifts and wheelchair lifts, such as Acorn, Platinum, Bespoke, Handicare, Thyssen, and wheelchair lift manufacturers like Wessex, Barduva, Pollock, Thyssen Krupp, Vimec, Cibes, and ILS.
• Cultivated a loyal customer base by delivering exceptional after-sales support and handling complaints effectively.
• Led a team of employees, fostering a culture of excellence, teamwork, and continuous improvement.
• Directed daily operations with strong focus on efficiency and resource management.
• Engaged in continuous learning and professional development to stay ahead in industry trends and innovations.
• Oversaw day-to-day functioning of lift installations from delivery to site to client handover.