Tiernan Morrissey
Cork,County Cork
Summary
Experienced worker with over 8 years of fast paced work in the bar and hospitality industry. I have an excellent reputation for resolving problems and getting work finished on time. I can also offer a flexible schedule to deliver on team goals.
Overview
8
8
years of professional experience
Work history
Bar & Hostel Supervisor
Bru Bar & Hostel
Cork, County Cork
2024.03 - 2026.05
- Oversaw inventory management to avoid any shortage or excess stock issues.
- Ensured smooth operations with regular maintenance checks.
- Organised team resources, resulted in improved project timelines.
- Managed daily operations to increase productivity.
- Assisted in the recruitment process for hiring quality staff members.
- Resolved conflicts amongst guests, maintained harmonious living environment.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Promoted a safe work environment by enforcing strict adherence to safety regulations.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Trained new hires and set up mentoring relationships to drive team performance.
- Worked closely with management to manage staff levels and allocate resources for production plans.
Bartender
The Crane Lane Theatre
Cork City, County Cork
2020.07 - 2024.03
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
- Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Maintained bar stocks, replenishing daily as necessary.
- Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
- Prepared for closing by cleaning bar area and announcing last orders.
Glass collector
The Crane Lane Theatre
Cork, County Cork
2018.07 - 2020.07
- Carefully collected glassware from bar and outside areas, reducing glass breakage.
- Communicated clearly with bar guests, delivering friendly customer service.
- Cleaned accidental spillages and broken glass quickly to maintain safe customer environments.
- Cleaned bar mats and floors after each shift.
- Loaded glassware into dishwashers and hand-washed fragile items separately.
- Worked unsupervised, using initiative to anticipate restaurant needs.
- Re-stocked bar area with glasses, snacks and refillable items.
- Collected empty wine and spirits bottles and sorted for recycling.
- Participated in end-of-day cleanup routines, contributing to smooth closing process
Education
QQI Level 5 - Sound Production
Cork College Of FET Douglas Street Campus
Cork, County Cork 09/2022 - 05/2023
Leaving Certificate - Business, Biology, History, Geography
Colaiste Chriost Ri
Cork, County Cork 09/2015 - 03/2020
Skills
- Problem solving
- Verbal communication
- Exemplary hygiene standards
- Expert multitasker
- Strong communication
- Manual handling
- Health and safety compliance
- Stock control
Languages
English
Native
Timeline
Bar & Hostel Supervisor
Bru Bar & Hostel
2024.03 - 2026.05
Bartender
The Crane Lane Theatre
2020.07 - 2024.03
Glass collector
The Crane Lane Theatre
2018.07 - 2020.07
QQI Level 5 - Sound Production
Cork College Of FET Douglas Street Campus
09/2022 - 05/2023
Leaving Certificate - Business, Biology, History, Geography
Colaiste Chriost Ri
09/2015 - 03/2020