Thomas Lynch
Dublin
Summary
Dynamic Duty Manager at Mr. Price with a proven track record in enhancing operational efficiency and employee engagement. Skilled in KPI monitoring and team development, I successfully trained staff to improve performance and customer relations, fostering a culture of excellence and accountability. Strong leadership and effective communication drive my success in achieving organizational goals.
Overview
6
6
years of professional experience
Work History
Duty Manager
Mr. Price
09.2024 - 04.2025
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Inwards Goods Manager
Mr. Price
01.2024 - 09.2024
- Organized storage areas to optimize materials movements and minimize labor hours.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Operated lift trucks, and hand trucks to move items around warehouse.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Organized records of vehicles, schedules and completed orders.
Steward
Aviva Stadium
07.2023 - Current
- Stepped into additional roles during busy times to boost coverage of important stations.
- Greeted guests and asked open-ended questions to help determine needs and offer options.
- Checked recycling cans, removed garbage and put recyclables in correct bin.
Steward
Frontline Security
07.2019 - Current
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Greeted guests and asked open-ended questions to help determine needs and offer options.
- Checked recycling cans, removed garbage and put recyclables in correct bin.
Education
Bachelor of Science - Computing
Technological University Dublin
Dublin10-2025
High School Diploma -
St. Kilian's Deutsche Schule
Dublin, Ireland07-2019
Skills
- KPI setting and review
- Operational efficiency
- Employee engagement
- Team development
- Written and oral communication
- Delegating work
- New employee training
- Performance management
- KPI monitoring
- Employee development
- Strong leadership
- Time management
- Shift scheduling
Languages
English
Native or Bilingual
German
Professional Working
French
Limited Working
Irish
Limited Working
Spanish
Elementary
Timeline
Duty Manager
Mr. Price
09.2024 - 04.2025
Inwards Goods Manager
Mr. Price
01.2024 - 09.2024
Steward
Aviva Stadium
07.2023 - Current
Steward
Frontline Security
07.2019 - Current
Bachelor of Science - Computing
Technological University Dublin
High School Diploma -
St. Kilian's Deutsche Schule