Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Thomas Lynch

Dublin

Summary

Dynamic Duty Manager at Mr. Price with a proven track record in enhancing operational efficiency and employee engagement. Skilled in KPI monitoring and team development, I successfully trained staff to improve performance and customer relations, fostering a culture of excellence and accountability. Strong leadership and effective communication drive my success in achieving organizational goals.

Overview

6
6
years of professional experience

Work History

Duty Manager

Mr. Price
09.2024 - 04.2025
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Initiated plans to improve customer relations, quality standards, and service efficiency.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Inwards Goods Manager

Mr. Price
01.2024 - 09.2024
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Operated lift trucks, and hand trucks to move items around warehouse.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Organized records of vehicles, schedules and completed orders.

Steward

Aviva Stadium
07.2023 - Current
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Greeted guests and asked open-ended questions to help determine needs and offer options.
  • Checked recycling cans, removed garbage and put recyclables in correct bin.

Steward

Frontline Security
07.2019 - Current
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Greeted guests and asked open-ended questions to help determine needs and offer options.
  • Checked recycling cans, removed garbage and put recyclables in correct bin.

Education

Bachelor of Science - Computing

Technological University Dublin
Dublin
10-2025

High School Diploma -

St. Kilian's Deutsche Schule
Dublin, Ireland
07-2019

Skills

  • KPI setting and review
  • Operational efficiency
  • Employee engagement
  • Team development
  • Written and oral communication
  • Delegating work
  • New employee training
  • Performance management
  • KPI monitoring
  • Employee development
  • Strong leadership
  • Time management
  • Shift scheduling

Languages

English
Native or Bilingual
German
Professional Working
French
Limited Working
Irish
Limited Working
Spanish
Elementary

Timeline

Duty Manager

Mr. Price
09.2024 - 04.2025

Inwards Goods Manager

Mr. Price
01.2024 - 09.2024

Steward

Aviva Stadium
07.2023 - Current

Steward

Frontline Security
07.2019 - Current

Bachelor of Science - Computing

Technological University Dublin

High School Diploma -

St. Kilian's Deutsche Schule

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Thomas Lynch