
A professional with exceptional empathy and communication skills, known for maintaining professional poise and attention to detail. Demonstrates organisational elegance and remains calm under pressure, effectively resolving conflicts with a soft approach. Committed to discretion and confidentiality, excels in graceful teamwork.
Reservation Management - Processing reservations by phone, online platforms or walk-ins.
Confirming Reservations - Call or send messages to customers to confirm reservation details.
Seat Plan Organization - Coordinate the availability of tables and ensure an efficient flow of seats.
System Update - Keep the booking system accurate and up to date.
Support the Front of House team - Communicate with waitstaff and managers about guest arrivals and table status