Summary
Overview
Work history
Education
Skills
Additional Information
Timeline
Generic

Thembelihle Dlamini

Dublin,Ireland

Summary


Experienced professional with focus on maintaining clean and welcoming accommodation environments. Consistently deliver high standards of cleanliness and guest satisfaction through keen eye for detail and proactive approach to tasks. Skilled in managing time efficiently and providing exceptional guest service.

Overview

1
1
year of professional experience
2028
2028
years of post-secondary education

Work history

Cleaner

Help Services 24/7 Maintenance and Cleaning Limited
Limerick, Limerick
05.2025 - 05.2025
  • Deep Cleaning Bedrooms: Thoroughly cleaning bedrooms to
    remove dust, allergens, and bacteria. Cleaned over 12 bedrooms
    per day.
  • Followed bed making procedure and standard.
  • Cleaning Appliances: Cleaning ovens, refrigerators, microwaves,
    and other appliances.
  • Cleaning Vents: Removing dust and debris from vents to improve
    air quality.
  • Reporting Maintenance Needs: Notifying supervisors about any
    needed repairs or maintenance.
  • Achieved sparkling finish for glass, mirrors and windows surfaces
    by using appropriate cleaning materials.
  • Scrubbed and sanitized toilets, sinks and kitchen fixtures for high
    quality finish.
  • Dusted countertops, ceilings and furniture for pristine environment.
  • Washed kitchen napkins, floor rugs and dusters.
  • Kept floors clean with regular sweeping, vacuuming and mopping.
  • Cleaned and dried windows, mirrors and glass surfaces.
  • Safely stored cleaning solutions, equipment and chemicals.
  • Followed health and safety guidelines to properly dispose of waste and toxic materials.
  • Washed kitchen napkins, floor rugs and dusters.

Accommodation Assistant

Hilton Hotel
02.2024 - 01.2025
  • Maintained cleaning standard – which includes making beds, cleaning bathrooms, dusting furniture, removing rubbish, replenishing rooms with towels and toiletries and vacuuming all room .
  • Cleaning corridors, such as glass (fire doors) doors, and any other furniture along corridors and stairways.
  • Followed guidelines regarding sanitization procedures which resulted in safe environment for both guests and staff.
  • Removed and disposed of any rubbish to appropriate areas.
  • Ensures comprehensive knowledge of appropriate use of various cleaning materials and detergents.
  • Ensures proper clean and care of equipment.
  • Report any maintenance issues or lost property to supervisor, immediately.
  • Deal with any guest queries in professional and friendly manner.
  • Served guests with high-quality service for pleasant stay.
  • Complied to health & safety policies and procedures.
  • Followed and maintaining hygiene procedures.
  • Assisted catering and waiting staff during functions as required.
  • Communicated effectively with front desk about room statuses leading to better coordination between departments.
  • Ensured guest satisfaction by addressing their queries promptly and efficiently.
  • Assisted guests with luggage handling.
  • Kept track of room keys ensuring security within premises was maintained at all times.

Education

Bachelor of Art(Hons)In Business - Business

Holmes Institute Dublin
Dublin
02.2025 - 09.2027

Manual Handling Certificate -

Future Proof Training
Dublin

Skills

  • Detail Oriented
  • Physically fit
  • Housekeeping standards
  • Furniture arrangement knowledge
  • Cultural awareness
  • Teamwork
  • Effective communication
  • Fast-paced work adaptability
  • Discretion and confidentiality
  • Multi-Tasking capabilities
  • Customer service
  • Microsoft Office
  • Time management efficiency

Additional Information

Availability very flexible (willing to work late hours), Quick learner with strong work ethic, Culturally adaptable and customer-focused.

Timeline

Cleaner

Help Services 24/7 Maintenance and Cleaning Limited
05.2025 - 05.2025

Bachelor of Art(Hons)In Business - Business

Holmes Institute Dublin
02.2025 - 09.2027

Accommodation Assistant

Hilton Hotel
02.2024 - 01.2025

Manual Handling Certificate -

Future Proof Training

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Thembelihle Dlamini