Thayná Fagundes Cavalheiro
Dublin
Summary
An organized and motivated student (Stamp 2), eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Available for morning and overnight shifts.
Overview
6
6
years of professional experience
Work History
Retail Assistant
Spar O'Connel Street
Dublin
01.2024 - Current
- Provided excellent customer service by attending to customer needs in a timely manner.
- Processed payments using cash register, credit card machine and POS system.
Front of House Trainer
Nando's Mary Street
Dublin
11.2023 - Current
- Developed and conducted training sessions for new Front of House staff on customer service, product knowledge and job responsibilities.
- Analyzed customer feedback data to determine necessary changes in customer service strategies or processes.
Barista Trainer
Café Floresta
São Paulo
01.2022 - 10.2023
- Responsible for the preparation of baked goods, including muffins, cookies, scones, and cakes.
- Monitored staff performance to ensure adherence to company standards.
Floor Trainer
Aquarela Restaurant
São Paulo
12.2018 - 12.2021
- Resolved customer complaints in an efficient manner while maintaining excellent customer service standards.
- Performed daily opening and closing procedures according to established guidelines.
Education
English-as-a-Second-Language Education
CastleForbes
DublinManual Handling
Excel Recruitment
DublinBarista and Food Safety Course
Excel Recruitment
DublinSkills
- Team Collaboration
- Interpersonal and Social Skills
- Costumer Service
- Communication
Languages
Portuguese
First Language
English
Advanced (C1)
C1
Spanish
Upper Intermediate (B2)
B2
Italian
Intermediate
B1
Timeline
Retail Assistant
Spar O'Connel Street
01.2024 - Current
Front of House Trainer
Nando's Mary Street
11.2023 - Current
Barista Trainer
Café Floresta
01.2022 - 10.2023
Floor Trainer
Aquarela Restaurant
12.2018 - 12.2021
English-as-a-Second-Language Education
CastleForbes
Manual Handling
Excel Recruitment
Barista and Food Safety Course
Excel Recruitment
Similar Profiles
BRENDON PERIERABRENDON PERIERA
Store Manager at Spar Dame StreetStore Manager at Spar Dame Street
Maxwell MakwembereMaxwell Makwembere
Blockman at SPAR Menlo Super SparBlockman at SPAR Menlo Super Spar
Jessy-Lee GravesonJessy-Lee Graveson
Retail Worker at SparRetail Worker at Spar