Thailla Barbosa
Dublin,Leinster
Summary
Professional Area Sales Executive with over 5 years of experience Costumer Service. Excellent sales and marketing knowledge with advanced skills in sales strategy and costumer service. Ready to offer my knowledge expertise for a new position.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
SALES MANAGER
Polishop
Sao Paulo , Brazil
2021.01 - 2022.05
- Created and directed sales team training and development programmes.
- Monitored sales team performance, providing effective training to help reach revenue and profit targets.
- Achieved exceptional client satisfaction feedback and ratings.
SALESWOMAN
Polishop
Sao Paulo , Brazil
2020.08 - 2021.02
- Monitored financial markets to recommend suitable client products.
- Built positive relationships with lenders to achieve optimal client deals.
- Maximised sales revenue through effective upselling and cross-selling of associated products.
- Used outstanding product knowledge, sales and customer relations skills to drive substantial profit increases.
CASHIER
Polishop
Sao Paulo , Brazil
2020.01 - 2020.07
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Completed opening and closing procedures each day.
- Reduced customer wait times through optimised checkout processes.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
Education
Diploma of Higher Education - International Relations
FMU
Sao Paulo 2017.01 - 2020.12
Skills
- Excellent communication skills
- Market intelligence
- Persuasive negotiations
- Customer assistance
- After-sales care
- Product demonstrations
- Enthusiastic communicator
Languages
English
Upper intermediate
Portuguese
Native
Spanish
Intermediate
Timeline
SALES MANAGER
Polishop
2021.01 - 2022.05
SALESWOMAN
Polishop
2020.08 - 2021.02
CASHIER
Polishop
2020.01 - 2020.07
Diploma of Higher Education - International Relations
FMU
2017.01 - 2020.12
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