Tetiana Zasimenko
Bunclody,Ireland
Summary
Motivated Hospitality Professional experienced in customer service, food and beverage operations, team coordination and sales. Delivered exceptional guest satisfaction and maintained operational standards through effective problem-solving and team support. Focused on advancing into a Supervisor role to enhance leadership capabilities and drive team success.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work history
Food & beverage operational assistant
Castlemartyr Resort
Castlemartyr , Co. Cork
2024.05 - 2025.12
- Delivered exceptional guest service in a luxury hospitality environment.
- Supported restaurant, bar and event operations while maintaining high service standards.
- Assisted with training and supporting new team members.
- Worked effectively during weddings, corporate events and high-volume service periods.
- Collaborated with management and colleagues to ensure smooth daily operations.
- Maintained excellent guest relations and resolved service issues professionally.
Sales Team Leadership
EVO.company
Kyiv, Ukraine
2017.08 - 2022.02
- Experience in sales, customer relationship management and target achievement.
- Led and motivated sales teams to achieve business objectives.
- Developed strong communication, negotiation and leadership skills.
Hospitality Management & Restaurant Operations
Family Entertainment & Restaurant Venue
Melitopol, Ukraine
2013.09 - 2017.06
- Managed daily operations and team coordination
- Enhanced guest satisfaction and service quality
- Promoted from Bartender to Management
- Supported operational leadership and decision-making
Education
QQI Level 5 - Software Development
Certificate in Software Development
Cork, County Cork 2024.09 - 2025.06
Ukrainian Pedagogical University, Kyiv - Ukrainian Philology and Education
Bogdan Khmelnytsky Melitopol State Pedagogical University
Melitopol, Ukraine 2019.09 - 2023.08
Skills
Guest Experience Management
Team Leadership & Staff Development
Luxury Hospitality Standards
Operational Coordination
Problem Solving & Decision Making
Languages
English
Upper intermediate
Timeline
QQI Level 5 - Software Development
Certificate in Software Development
2024.09 - 2025.06
Food & beverage operational assistant
Castlemartyr Resort
2024.05 - 2025.12
Ukrainian Pedagogical University, Kyiv - Ukrainian Philology and Education
Bogdan Khmelnytsky Melitopol State Pedagogical University
2019.09 - 2023.08
Sales Team Leadership
EVO.company
2017.08 - 2022.02
Hospitality Management & Restaurant Operations
Family Entertainment & Restaurant Venue
2013.09 - 2017.06