Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Tetiana Oksamytna

Charleville

Summary


Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

20
20
years of professional experience
25
25
years of post-secondary education

Work history

Manager

Hormann
, Ukranian
03.2013 - 02.2022
  • Assured timely delivery of products and services to meet customer expectations.
  • Analysed sales data for identifying opportunities for growth.
  • Prepared detailed reports to provide insight into account performance.
  • Achieved client satisfaction by managing key accounts effectively.
  • Resolved client issues promptly, ensuring high levels of satisfaction.
  • Coordinated with finance department to manage account finances efficiently.
  • Collaborated with sales team for achieving shared objectives.
  • Handled customer concerns and complaints to resolve issues and build loyalty.
  • Analysed client feedback to highlight areas in need of improvement.
  • Documented account activity and worked within data security guidelines to safeguard confidentiality.
  • Provided customers with price information and handled financial transactions.
  • Placed customer orders, providing guidance on product delivery timeframes.
  • Processed customer payments and set up direct debits for long-term service contracts.
  • Cultivated strong relationships with clients to secure repeat business.

Accountant

Publishing house
, Ukranian
08.2005 - 03.2010
  • Reviewed and reconciled ledgers to maintain integrity of financial data.
  • Generated accurate financial reports using advanced software tools.
  • Achieved streamlined operations by implementing efficient accounting systems.
  • Prepared monthly and yearly balance sheets, ensuring accuracy.
  • Completed detailed profit and loss analysis; identified improvement areas.
  • Ensured timely invoice payments with diligent follow-ups.
  • Generated invoices based on established accounts receivable schedules and terms.
  • Followed up with customers to collect specific financial information and verify details for preparation of [Type] forms.

Sales assistant

Draperyshop
, Ukranian
09.2001 - 07.2005
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Assisted customers with product selection for optimal satisfaction.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Built strong relationships with regular customers for repeat business.

Education

Diploma of Higher Education - Management

Zaporizhzhya National University
Украина
09.1996 - 06.2021

Skills

  • Technical proficiency
  • Microsoft office suite proficiency
  • Product knowledge and integration
  • Ethical conduct
  • Strategic selling techniques
  • Initiative taking
  • Technical product understanding
  • Cash handling
  • Positive attitude
  • Stock control
  • Security compliance

Languages

English
Elementary

Timeline

Manager

Hormann
03.2013 - 02.2022

Accountant

Publishing house
08.2005 - 03.2010

Sales assistant

Draperyshop
09.2001 - 07.2005

Diploma of Higher Education - Management

Zaporizhzhya National University
09.1996 - 06.2021

Similar Profiles

Create profile
Tetiana Oksamytna