Tetiana Dyka
Dublin
Summary
Offering excellent interpersonal skills and passion for helping customers, ready to learn and develop in a retail environment. Brings solid understanding of customer service principles and sales techniques, with the ability to quickly grasp new concepts. Ready to use and develop communication and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
ACTIVITY LEADER
MLA
07.2024 - 08.2024
- Enhanced team morale by conducting interactive games and activities.
- Conducted risk assessments for outdoor trips, ensuring safety of all participants.
- Organised creative sessions to foster a positive environment.
- Established rapport with participants through effective communication skills.
ACTIVITY LEADER
MLI schools
06.2023 - 08.2023
- Created an atmosphere conducive to learning through friendly interactions with participants
- Monitored safety protocols at all times during programs and events, ensuring adherence to established standards
- Cultivated a welcoming environment where all participants felt respected.
JUNIOR BARISTA
Panama Cofee
12.2021 - 04.2022
- Demonstrated ability to operate espresso machines and other cofee-making equipment
- Exercised excellent communication skills when responding to customer inquiries or requests
- Performed thorough cleaning duties at end of each shift as per company guidelines
- Demonstrated exceptional multitasking abilities while managing multiple tasks simultaneously.
FLORIST ASSISTANT
Inteflorora
08.2021 - 09.2021
- Utilised knowledge of plant care techniques to ensure quality product presentation
- Participated in weekly restocking activities as needed
- Demonstrated creative problem-solving skills when faced with challenging customer requests.
- Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
Education
HIGH SCHOOL DIPLOMA -
Dundalk grammar school TY
BACHELOR OF ARTS IN BUSINESS (B.A.) IN BUSINESS CANDIDATE -
Griffith College
Dublin, IrelandSkills
- Attention to detail
- Sales techniques
- Adaptability
- Order taking
Languages
English
Ukranian
Russian
Custom
UN, Kyiv, Kyiv, KYIVSKA OBLAST, 12/01/19, 01/01/20, Observed rules and safety regulations of organization while carrying out assigned tasks.
Developed strong communication skills while providing customer service to visitors at the volunteer center.
Certification
Safeguarding Certificate, Prevent awareness course
Timeline
ACTIVITY LEADER
MLA
07.2024 - 08.2024
ACTIVITY LEADER
MLI schools
06.2023 - 08.2023
JUNIOR BARISTA
Panama Cofee
12.2021 - 04.2022
FLORIST ASSISTANT
Inteflorora
08.2021 - 09.2021
HIGH SCHOOL DIPLOMA -
Dundalk grammar school TY
BACHELOR OF ARTS IN BUSINESS (B.A.) IN BUSINESS CANDIDATE -
Griffith College
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